Unanswered

Approval Timeout

(0) Share

Report

Posted on by caitlin3096

Hi,

Hoping someone might have a solution to the approval timeout. I have created a few approval flows, majority are approved within the 30 days once triggered. However, there is still the odd occasion a longer timeout would be helpful. Is there any work around to increase the 30 days once triggered?

Thanks.

Caitlin

Categories:

Building flows

I have the same question (0)

All responses (4)

Answers (0)

Sort by

RezaDorrani 12,145 on at

Like (3)

Report
Copy link

Link copied!

Hi @caitlin3096 ,

Check https://youtu.be/h6Eb-F0P6Hs

--------------------------------------------------------------------------------
If this post helps answer your question, please click on “Accept as Solution” to help other members find it more quickly. If you thought this post was helpful, please give it a Thumbs Up.

Thanks,
Reza Dorrani, MVP
YouTube
Twitter

Was this reply helpful? Yes No
Pstork1 69,543 Most Valuable Professional on at

Like (1)

Report
Copy link

Link copied!

There is no way to extend the timeout for a specific flow beyond 30 days. The workaround is to set the approval action timeout for 29 days and when it times out the action use the Run after settings to re-start the approval flow via an HTTP call. This will resend the approval email, so the approver will now have two emails, and it requires a premium license.

Was this reply helpful? Yes No
caitlin3096 35 on at

Like (0)

Report
Copy link

Link copied!

Thank you for your response. My flow has three approvals, does each approval get 30 days or is this overall?

Was this reply helpful? Yes No
Pstork1 69,543 Most Valuable Professional on at

Like (0)

Report
Copy link

Link copied!

The 30 days is for the overall flow, but it resets every time you restart the flow. If you are doing a serial approval you'll have to do something to make sure you don't resend the first approval after a restart if you restart on the second or third.

Was this reply helpful? Yes No