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Approval Timeout

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Posted on by caitlin3096

Hi,

Hoping someone might have a solution to the approval timeout. I have created a few approval flows, majority are approved within the 30 days once triggered. However, there is still the odd occasion a longer timeout would be helpful. Is there any work around to increase the 30 days once triggered?

Thanks.

Caitlin

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Building flows

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RezaDorrani 12,145 on at

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Hi @caitlin3096 ,

Check https://youtu.be/h6Eb-F0P6Hs

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Pstork1 69,121 Most Valuable Professional on at

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There is no way to extend the timeout for a specific flow beyond 30 days. The workaround is to set the approval action timeout for 29 days and when it times out the action use the Run after settings to re-start the approval flow via an HTTP call. This will resend the approval email, so the approver will now have two emails, and it requires a premium license.

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caitlin3096 35 on at

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Thank you for your response. My flow has three approvals, does each approval get 30 days or is this overall?

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Pstork1 69,121 Most Valuable Professional on at

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The 30 days is for the overall flow, but it resets every time you restart the flow. If you are doing a serial approval you'll have to do something to make sure you don't resend the first approval after a restart if you restart on the second or third.

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