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Power Platform Community / Forums / Power Automate / Email delivery failures
Power Automate
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Email delivery failures

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Posted on by 187
Hello,

I manage a flow Power Automate which sends approximately 70 e-mails every day, but I receive in Outlook non-delivery errors indicating that the sender address is not recognized as valid. 
Here is the error : "This message couldn't be delivered because the sending email address was not recognized as a valid sender. The most common reason for this error is that the email address is, or was, suspected of sending spam. Contact the organization's email admin for help and give them this error message."

Has anyone experienced this problem or have any tips to share to resolve this situation?

Thank you for your help !
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  • Suggested answer
    Expiscornovus Profile Picture
    33,828 Most Valuable Professional on at
    You (or somebody with admin permission in your org) could check if your user is listed on the Restricted entities page (and remove it from there).
     
    The below Microsoft article demonstrates a couple of approaches:
  • Suggested answer
    Michael E. Gernaey Profile Picture
    53,969 Moderator on at
    Hi
     
    Can you please share your flow, and specifically a Flow Run, with the input Properties and also the raw input properties to the Send Mail Action please.
     
    This could be a spam issue as EXpiscornovus said, or it could be a mistake in the flow.
     
    The error alone is not enough to diagnose the issue for sure

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