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Power Platform Community / Forums / Power Automate / Power Automate Desktop...
Power Automate
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Power Automate Desktop Clicking Wrong Web Element

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Posted on by 37

Dear everyone,

It's about POWER AUTOMATE DESKTOP.

CONTEXT

I created a flow in which one of the actions is to click on a web page element.

I’m certain that the selector is correct, as it has already worked on several of my colleagues’ computers.


PROBLEM

However, on one specific machine, the click is being performed on the element directly below the intended one, even though the selector is 100% correct (it is based on the element name and works on the other computers).

This issue happens only with this particular colleague.


WHAT I HAVE ALREADY CHECKED
I have already checked the screen resolution, and Power Automate Desktop is up to date. In addition, the problem occurs across all browsers on that machine.

The only thing I haven’t tried yet is uninstalling and reinstalling Power Automate Desktop.


Has anyone experienced this issue before? Do you have any idea what might be causing it?

Thanks!
Ricardo Luiz Marcello

I have the same question (0)
  • Suggested answer
    eetuRobo Profile Picture
    4,549 Super User 2026 Season 1 on at
    Can you show screenshot of the UI element selector? And maybe if its not too much of work screenshot of the elements in the browsers inspection tool (both the one that its supposed to select and one that it is wrongly selecting). Also test the element and see if it only finds one element (green check mark) or multiple similar elements (yellow exclamation mark). Maybe there is multiple of the same element in the site and thats why it can find different elements with the same selector.  

    If the site is publicly available share it so we can troubleshoot and figure out whats wrong.

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