Power Platform Community Forum Thread Details

I'm getting an error while creating a flow & configuring to send an email at the end of the flow. It errors out that my Device is not compliant due to a Intune 'Conditional Access' policy.

However it's not giving any pointer how to make the Device Compliant. Surprisingly, i am part of 'Intune' Engineering Team and can validate that my device 'DHIRAJTDELLCS' is compliant. The error is not helping much in order to seek any troubleshooting route.

Failed to retrieve token for resource=htt_ps://graph.microsoft.com. Message={"error":"interaction_required","error_description":"AADSTS53000: Device is not in required device state: compliant. Conditional Access policy requires a compliant device, and the device is not compliant. The user must enroll their device with an approved MDM provider like Intune.\r\nTrace ID: a37ea850-56b3-4b53-9e44-71f0ffd70200\r\nCorrelation ID: c48a899b-be6e-4c6c-8f46-813fd5ca3cfc\r\nTimestamp: 2020-01-07 18:00:03Z","error_codes":[53000],"timestamp":"2020-01-07 18:00:03Z","trace_id":"a37ea850-56b3-4b53-9e44-71f0ffd70200","correlation_id":"c48a899b-be6e-4c6c-8f46-813fd5ca3cfc","error_uri":"htt_ps://login.windows.net/error?code=53000","suberror":"additional_action","claims":"{\"access_token\":{\"capolids\":{\"essential\":true,\"values\":[\"c4cc8861-4e14-42f9-b2e5-9f04efa54474\",\"0a262422-d374-4d34-8542-4de125591b51\",\"8e924926-fd72-4e2d-bcc7-dba810cfa887\",\"ff6ee54c-a696-4bc7-b26d-a3a11423bd84\"]}}}"}

Categories:

Using flows

Hi @DA5,

Without specific configuration information, it's impossible to determine exactly what went wrong. Based on my search, I found the following Document about Conditional Access, hope these could help you something.

Common ways to use Conditional Access with Intune:

https://docs.microsoft.com/en-us/intune/protect/conditional-access-intune-common-ways-use

Set rules on devices to allow access to resources in your organization using Intune:

https://docs.microsoft.com/en-us/intune/protect/device-compliance-get-started#device-compliance-policies-work-with-azure-ad

Best Regards,
Community Support Team _ Lin Tu
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