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Power Automate
Suggested Answer

Workflow issue

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Posted on by 4
Hi Team,


I have created multiple workflows for sending alerts to team channel from applications like Prometheus, AWS Lambda, kibana etc. My workflow failed to send alert some times, showing an issue as "Looks like your flow's operation is hitting an action limit designed to protect the connector service being called.". Alerts are very important to our application. I have even added retry policy also. Some of my workflows have only 2 steps : 1. when a webhook request is recieved  2.Post a card in chat or channel.

Other work flow has much more steps like compose steps 3-4 times for alert extraction and proper display. How missing of alert posting in channel can be resolved. And I also feel like sending alert take too much of time.
 
Regards,
Razya
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  • Suggested answer
    sumit_artesian Profile Picture
    261 on at
    Hi Razya (@RJ-08050817-0),
     
    That error usually means you are hitting throttling limits on the Teams connector, not an issue with your workflow logic itself.
     
    Since you are processing alerts from systems like Prometheus, Kibana, Lambda, etc., you can end up sending bursts of messages very quickly, and Teams connectors are quite aggressive with rate limiting. Retry policy helps sometimes, but if the connector is already throttled, retries can actually make the congestion worse.
     
    A few things that usually help:
    • Reduce message frequency if possible (batch/group alerts instead of one card per event)
    • Add a small Delay action before posting to Teams during heavy alert bursts
    • Avoid unnecessary Compose actions if they are inside loops
    • Turn on concurrency control carefully if multiple runs happen simultaneously
     
    Also, “Post a card in chat or channel” is noticeably slower and more failure-prone than simple message posting. If rich cards are not absolutely required, testing with a plain Teams message can improve reliability.
     
    For critical alerts, I would strongly recommend not relying only on Teams delivery. Many teams use:
    • Teams for visibility
    • Email/SMS/ServiceNow as the guaranteed escalation path
     
    Because once connector throttling starts, Power Automate cannot guarantee real-time delivery.
     

    Please  Does this answer your question if my post helped you solve your issue. This will help others find it more readily. It also closes the item.
    If the content was useful in other ways, please consider answering Yes to Was this reply helpful? or give it a Like! 🩷
  • RJ-08050817-0 Profile Picture
    4 on at
    @sumit_artesianThanks for the reply.

    But we were not facing issues when "Incoming web hooks" were used for sending messages to MSTeams. Also I could see in power automate, a alert came there and takes even up to 30 mins (added retry policies) for posting to teams channel.
     

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