AI Credits (AI Prompt) vs AI Builder Credits use in Power Automate

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Posted on by AL-11110717-0

Hi Everyone,

I have a use case where a bot needs to classify incoming emails into two categories: SR Creation or SR Status, based on either the email subject line or the email body content.

After classification, the bot must extract data from the email body text. In some cases, the email body also contains embedded images, and relevant information needs to be extracted from those images as well.

I would like to understand:

Whether AI Prompts (Copilot / Azure OpenAI via Power Automate) alone can fulfill this entire functionality, including image-based data extraction,

Or whether I will need an AI Builder Text Recognition (OCR) model specifically for extracting data from images embedded in emails.

Additionally, from a licensing perspective:
what is difference between bot Credits &
What licenses are required along with Power Automate?

Will I need an AI Builder capacity add-on, AI credits (pay-as-you-go), or both, considering the bot is expected to process approximately 500 emails per day?

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Riyaz_riz11 4,204 Super User 2026 Season 1 on at

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Hi,

Use "Run a prompt" Copilot for email classification + text extraction handles subject or body perfectly.

For images in emails, add AI Builder OCR as Copilot can't extract image text reliably.

Licensing: Power Automate Premium + AI Builder capacity 500 emails per day = 15K credits per month.

Get 1M AI Builder credits add-on $500 per month pay-as-you-go. No separate "bot credits" needed just monitor AI Builder capacity usage.

If I have answered your question, please mark it as the preferred solution ✅ . If you like my response, please give it a Thumbs Up 👍.
Regards,
Riyaz

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AL-11110717-0 31 on at

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Hi @Riyaz, Thank you for your suggestion. But i have doubt from where Run will a prompt consume the credits from AI Builder capacity at first level?

Also what have yu considered to come to the statement: Licensing: Power Automate Premium + AI Builder capacity 500 emails per day = 15K credits per month. Could not get this calculation as far as i know Power automate premium comes with 5k Ai Builder credits.

Also as per MS license guide it take around :

AI prompts, Create text with GPT 4o Real-time Prediction Prebuilt 20 credits / 1k input tokens2 60 credits / 1k output tokens2 $0.01 / 1k input tokens $0.03 / 1k output tokens.

Text recognition (OCR) Real-time Prediction Prebuilt 3 credits / Image $0.0015 / Image

For common English text, 1000 tokens = ~700 words. Input tokens include both customer and system prompts.

So what that suffice with just 1 capacity pack?

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