Accessing a flow that's still running from a personal account

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Posted on by CU12021042-0

I have a personal Microsoft account. I had a flow set up to automatically delete certain emails based on particular criteria.

I had no communication sent to me around the changes to Microsoft flow, and to my surprise I can no longer access it with my personal account.

I cannot access support, as this is now also behind a paywall for business accounts only.

I know that the flow is still running due to emails being filtered to particular folders set up and used only within that flow.

Is there any way I can access this?!

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Using flows

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Srini007 3,483 Super User 2026 Season 1 on at

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Hi @CU12021042-0,

Can you able to go to make.powerautomate.com and there you are not finding your flow? Are you sure you selected the right environment?

(If this answers your question you can mark as Answered and give it a Like, it helps others to find the answers)

Regards,

Srini

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CU12021042-0 2 on at

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Hi @Srini007,

Unfortunately I cannot even login. As stated in my initial post, due to having a personal account, my access to Power Automate has been blocked.

If I try to login, I get the error message: AADSTS500200: User account 'xxxxxx' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.

I do not have an organizational account. My flow is still running, and automatically deleting emails based on a filter, which I cannot access.

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Srini007 3,483 Super User 2026 Season 1 on at

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Hi @CU12021042-0,

Ok I understand the issue, to stop flow triggering, Please sign in to your personal Microsoft account and navigate to Account Info, then go to Security settings. From there, select the Log Out Everywhere option

This will remove Microsoft Flow / Power Automate’s authorization to access your account connectors, which will cause any related flows to stop running.

(If this answers your question you can mark as Answered and give it a Like, it helps others to find the answers)

Regards,

Srini

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