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Power Platform Community / Forums / Power Automate / Users in your organisa...
Power Automate
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Users in your organisation may benefit from Power Apps licences

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Hello,

I am looking for a help regarding the licensing within power platfrom.

Yesterday we received this email:
Users in your organisation may benefit from Power Apps licences
We’ve identified users in your organisation who can benefit from having a Power Apps licence. This is because they’re using business-critical apps without premium licences or have an existing license request that is pending action.
You’ll be able to assign licences individually or via security groups. To view the list of recommended users in the Power Platform Admin Centre and manage licence assignment, select View recommendations.    

I wen to Power Platform and I checked the recommendations. There is a user with Recommendation criteria: "Trial".

This user has two subscriptions assigned within M365 Admin portal:
"Dynamics 365 Customer Engagement Plan"
"Microsoft Power Apps Plan 2 Trial"

I thing that subscription "Microsoft Power Apps Plan 2 Trial" has something to do with it. We have 10,000 seats for this subcription with no expiration date. However in the MS docs I read that trial licenses should be only for 30 days.

Questions:
1. Is any action necessary from our side to prevent a non-compliant licensing state against Microsoft?
1.1 Will be user automatically un-assigned from premium functions after the trial will end?
1.1.1 I am not sure when the trial is ending because the trial subscription doesn't have expiration date.
2. Is our organization thanks to this user right now in a non-compliant licensing state with Microsoft?
3. What action should we take if we don't want to support premium features to this user?
4. If the access to premium functions continues even after the official trial end date, we are in a non-compliant licensing state then. How can we be sure in future that the access to premium functions for this user is not working?
4.1. Do we need to delete the whole user account or what should we do to remove premium access for this user?
5. Why is the email from the Microsoft so badly written?
5.1 Things like "can benefit" and "they’re using business-critical apps without premium licences or have an existing license" is in direct contradiction. Who is writing these emails and why is Microsoft after all those years still so bad in licensing?
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  • trice602 Profile Picture
    16,066 Super User 2026 Season 1 on at
    Hi,
     
    I'm providing the link to the licensing user guide, but my recommendation is for you to reach out directly to your Microsoft account manager for your specific questions - they are the ones that will have the definite answers for you.
     
     

    ------------------------------------------------

     

     

    ⭐ If this was helpful, please like and mark as a verified answer to help others find this too!

     

     

    Always glad to help! 💯💯💯💯💯

     

    Tom

     

    Follow me on LinkedIn - Thomas Rice, PMP | LinkedIn

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