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Power Platform Community / Forums / Power Automate / Something went wrong m...
Power Automate
Suggested Answer

Something went wrong message.

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Posted on by DR-10040852-0
I've been using a flow to send emails with a custom attachement for a number of years via excel. In the recent past I've got this message using the automation:
 
 
Fine, so I go to the Automate tab and use what it's suggesting but get this message. 
 
 
Anyone got ideas of how to fix this?
Categories:
Using flows
General topics
I have the same question (0)
  • Suggested answer
    frago Profile Picture
    frago 226 on at

    The issue is likely caused by the deprecation of the Microsoft Power Automate for Excel add-in and a transition to the newer integration inside Microsoft Power Automate.

    Try these quick steps:

     

    • Restart Excel and sign out/in of your Microsoft account

    • Update Excel to the latest version

    • Go to Automate tab → Power Automate → Refresh / Reconnect

    • Clear Office add-in cache (can fix loading errors)

    • Check if your organization hasn’t blocked the add-in via admin policies




      •  
    •  
    •  

    If it still fails, recreate the flow directly in Power Automate (web version) instead of relying on the Excel add-in, since the old one is being phased out.

     
     
    ------------------------------------------------------------
    If this solved your issue, please mark it as ✅ Accepted Answer.
    If it helped, feel free to give it a 🩷 Like!
     
    Best regards,
    Piotr
     
  • Suggested answer
    Riyaz_riz11 Profile Picture
    Riyaz_riz11 4,204 Super User 2026 Season 1 on at
    Hi,
     
    Recreate your flow using Excel Online Business connector don’t reuse the old add in flow
    Store your file in OneDrive or SharePoint local Excel files won’t work properly.
    Reconnect your email step Send Email V2 and test again.
     
    If I have answered your question, please mark it as the preferred solution ✅ . If you like my response, please give it a Thumbs Up 👍.
    Regards,
    Riyaz

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