Frequent Unattended Desktop Crashes: Internal System Error

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Posted on by Alex87

Hello,

We are experiencing multiple crashes a day on a desktop flow that runs all day. It is not crashing on any part of the process, but instead is throwing this error

Error Code:ExecutionStatusNotTerminal

Error Message: Encountered internal server error.

if we restart the flow from Cloud it will instantly crash, so we are needing to go into the machine and manually reboot it before restarting the flow.

Has anyone else experienced this on theirs flows, and if so, how did you resolve it?

Let me know if you need any further information.

Thank you!

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Power Automate Desktop

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Srini007 3,483 Super User 2026 Season 1 on at

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Hi @Alex87,

This usually occurs when there is long running flows and runs all the day, or the machine is not restarted for many days

Best thing is that you schedule a automatic reboot at some point of time maybe after business hours

This way it will start fresh

Hope this may help you

(If this answers your question you can mark as Answered and give it a Like, it helps others to find the answers)

Regards,

Srini

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Haque 3,653 on at

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Hi @Alex87,

I think this is kind of similar of this thread, can you please confirm that if PAD client itself crashing?

Also - please verify the error code here to narrow down the error sources.

If this gives a clue to resolve your issues, please "Like" it.

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Haque 3,653 on at

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Hi @Alex87,

I hope the issue disappered? Was just following, if the issue resolved can you please share what went wrong? Also, it would be helpful for community members if you please mark the thread as resolved.

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