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Trigger "when a new email arrives in a subfolder": chronical order of mail arrival important?

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Posted on by csoengen

Hello everyone,

I am trying to use MS Flow for copying e-mails and their attachments to a sharepoint list. The trigger is set to a new mail being (manually) moved a specifix subfolder as there is no need to have every e-mail being copied. We figured out, that not every e-mail is triggering the flow:

It seems like the mails have to be moved in their respective order of arriving to the inbox itself. Otherwise the flow does not seem to start for those mails that have arrived first.

Example:

Mail 1 arrived at 7 am; Mail 2 arrived at 8 am

Moving mail 1 first to the subfolder and then moving mail 2 will trigger the flow for both mails (as being expected).

Moving mail 2 first and then moving mail 1 to the subfolder will only trigger the flow once for Mail 2. Mail 1 is being ignored.

Is this an expected behavior? Do we need to take care of the chronical order of arrival when moving mails to the subfolder?

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RezaDorrani 12,145 on at

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Yes the chronological order is important since the trigger itself is on new mail arrival in the folder which requires the mail to have the latest date

Trigger path is “/Mail/OnNewEmail” for the specific folder and hence requires the chronological order

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RezaDorrani 12,145 on at

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Here is the peek code view of the "When a new email arrives in a Folder " trigger

Also the MSFT article states the following - Link
Property When to use
Folder Trigger a flow whenever emails arrive in a specific folder. This property can be useful if you have rules that route emails to different folders.

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