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Hi,
I have been creating a flow that will email to various domain. I tested that it works for gmail and yahoo mail, but my organization's domain did not receive the automated email. I have requested my IT team to whitelist microsoft@powerapps.com but we are still not receiving email from the flow. Please advise how to resolve this issue.
Thank you.
Hi @NashLin ,
Have you resolved the issue? It seems that I am facing the same issue as well.
Hi @NashLin ,
Have you added a new connection of Send an email notification (V3)? Like:
Best Regards,
Hi @NashLin ,
https://admin.powerplatform.microsoft.com/support
Click here to login in Power Platform admin center and create a ticket here.
Best Regards,
Hi @v-bacao-msft ,
It is funny that i follow exactly the contact support and I can only be lead to this community for support. I have to say that it is such a shame that I don't get a solution for this. I'll probably stop using the automate.
Thanks for your reply anyway but the suggestions did not help at all.
Hi @NashLin ,
I tend to suggest that you contact Microsoft Support to assist you in solving why you cannot receive an email notification.
As for the service account I mentioned, if you use Send an email action to send a notification, the email will come from your mailbox. If you want to avoid this problem, you can consider creating a Service account, and then use the Service account to create a connection for Send an email action.
Hope this helps.
Best Regards,
Hi Barry,
Yes I am still unable to receive email and my IT department has checked that no email was sent to us.
I do not understand what does this means. Can you further elaborate?
"Maybe you could use Send email action. Then you can use the service account to create a connection, so you can avoid sending emails using your account."
Thank you.
Hi @NashLin ,
Are you still unable to receive email notification?
Maybe you could use Send email action. Then you can use the service account to create a connection, so you can avoid sending emails using your account.
look forward to your reply.
Best Regards,
>Any other alternatives?
Don't use "Send email notification".
Hi,
I do see an email that subscribes me to the form, BUT i am not talking about receiving email from the form. I am referring to the email received through the FLOW as describe in the previous post.
I can receive emails by submitting from forms, but not through the flow automation.
Any other alternatives?
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