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Convert word to PDF (premium connector) - Can't open the PDF file

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Posted on by ChamC1

I have a flow using the premium Word to PDF connector. I've managed to get it to produce a PDF file but it won't open.

I've tested the Word file by doing a manual conversion of the word doc to PDF and it works great so I'm certain it's not an issue with the populated document.

Is the connector working properly?

Image shows the error when opening the PDF file produced.

Thanks in advance!

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Building flows

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creativeopinion 10,502 Super User 2025 Season 2 on at

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@ChamC1 Can you share a screenshot of your flow currently? If you are using the new designer, please switch to the Classic Designer—in edit mode, expand all actions and take a screenshot of your flow.

Hope this helps!

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ChamC1 39 on at

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Thanks for replying. See images below

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creativeopinion 10,502 Super User 2025 Season 2 on at

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@ChamC1 You might have the wrong dynamic content selected for the Create File 2 action.

Can you confirm you've selected the PDF document dynamic content from the Convert Word Document to PDF action?

Hope this helps!

If I helped you solve your problem—please mark my post as a solution ✅.
Consider giving me a 👍 if you liked my response!

👉 Level up your Power Automate skills by checking out my tutorials on YouTube
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ChamC1 39 on at

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You are quite right, I wasn't using the dynamic content - thank you so much.

Will definitely follow your tutorials

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ChamC1 39 on at

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I have new issue @creativeopinion @ScottShearer I'm hoping you can help with.
I've broken down my flow into separate parts because I need more than one trigger. For some reason my convert word to PDF step keeps failing. I'm unsure why as it worked previously. Any ideas?

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creativeopinion 10,502 Super User 2025 Season 2 on at

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@ChamC1 The original topic has been marked solved. Please start a new topic. Thx!

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