web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Convert word to PDF (p...
Power Automate
Answered

Convert word to PDF (premium connector) - Can't open the PDF file

(0) ShareShare
ReportReport
Posted on by 39

I have a flow using the premium Word to PDF connector.  I've managed to get it to produce a PDF file but it won't open.  

I've tested the Word file by doing  a manual conversion of the word doc to PDF and it works great so I'm certain it's not an issue with the populated document.

Is the connector working properly? 

Image shows the error when opening the PDF file produced.

 

Thanks in advance!

Screenshot 2024-04-03 150743.png
Categories:
I have the same question (0)
  • creativeopinion Profile Picture
    10,508 Moderator on at

    @ChamC1 Can you share a screenshot of your flow currently? If you are using the new designer, please switch to the Classic Designer—in edit mode, expand all actions and take a screenshot of your flow.

     

    Hope this helps!

    If I helped you solve your problem—please mark my post as a solution ✅.
    Consider giving me a 👍 if you liked my response!

    👉 Level up your Power Automate skills by checking out my tutorials on YouTube
    👉 Tips and Tricks on TikTok and Instagram
  • ChamC1 Profile Picture
    39 on at

    Thanks for replying.  See images below

    Screenshot 2024-04-03 173322.png
    Screenshot 2024-04-03 173328.png
  • Verified answer
    creativeopinion Profile Picture
    10,508 Moderator on at

    @ChamC1 You might have the wrong dynamic content selected for the Create File 2 action.

    creativeopinion_1-1712162856195.png

     

    Can you confirm you've selected the PDF document dynamic content from the Convert Word Document to PDF action?

     

    Hope this helps!

    If I helped you solve your problem—please mark my post as a solution ✅.
    Consider giving me a 👍 if you liked my response!

    👉 Level up your Power Automate skills by checking out my tutorials on YouTube
    👉 Tips and Tricks on TikTok and Instagram
  • ChamC1 Profile Picture
    39 on at

    You are quite right, I wasn't using the dynamic content - thank you so much.

     

    Will definitely follow your tutorials

  • ChamC1 Profile Picture
    39 on at

    I have new issue @creativeopinion @ScottShearer I'm hoping you can help with.

    I've broken down my flow into separate parts because I need  more than one trigger. For some reason my convert word to PDF step keeps failing. I'm unsure why as it worked previously.  Any ideas?

    Screenshot 2024-04-09 131108.png
    Screenshot 2024-04-09 131046.png
    Screenshot 2024-04-09 131056.png
  • creativeopinion Profile Picture
    10,508 Moderator on at

    @ChamC1 The original topic has been marked solved. Please start a new topic. Thx!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Leaderboard > Power Automate

#1
Haque Profile Picture

Haque 557

#2
Valantis Profile Picture

Valantis 328

#3
David_MA Profile Picture

David_MA 264 Super User 2026 Season 1

Last 30 days Overall leaderboard