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Session Id : cgdB82Wh46U5kHezRXPVvW
Power Automate - Building Flows
Answered

Convert word to PDF (premium connector) - Can't open the PDF file

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Posted on 3 Apr 2024 16:16:32 by 39

I have a flow using the premium Word to PDF connector.  I've managed to get it to produce a PDF file but it won't open.  

I've tested the Word file by doing  a manual conversion of the word doc to PDF and it works great so I'm certain it's not an issue with the populated document.

Is the connector working properly? 

Image shows the error when opening the PDF file produced.

 

Thanks in advance!

  • creativeopinion Profile Picture
    10,406 Super User 2025 Season 1 on 09 Apr 2024 at 14:02:33
    Re: Convert word to PDF (premium connector) - Can't open the PDF file

    @ChamC1 The original topic has been marked solved. Please start a new topic. Thx!

  • ChamC1 Profile Picture
    39 on 09 Apr 2024 at 12:14:32
    Re: Convert word to PDF (premium connector) - Can't open the PDF file

    I have new issue @creativeopinion @ScottShearer I'm hoping you can help with.

    I've broken down my flow into separate parts because I need  more than one trigger. For some reason my convert word to PDF step keeps failing. I'm unsure why as it worked previously.  Any ideas?

  • ChamC1 Profile Picture
    39 on 04 Apr 2024 at 09:06:52
    Re: Convert word to PDF (premium connector) - Can't open the PDF file

    You are quite right, I wasn't using the dynamic content - thank you so much.

     

    Will definitely follow your tutorials

  • Verified answer
    creativeopinion Profile Picture
    10,406 Super User 2025 Season 1 on 03 Apr 2024 at 16:47:41
    Re: Convert word to PDF (premium connector) - Can't open the PDF file

    @ChamC1 You might have the wrong dynamic content selected for the Create File 2 action.

    creativeopinion_1-1712162856195.png

     

    Can you confirm you've selected the PDF document dynamic content from the Convert Word Document to PDF action?

     

    Hope this helps!

    If I helped you solve your problem—please mark my post as a solution ✅.
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  • ChamC1 Profile Picture
    39 on 03 Apr 2024 at 16:38:02
    Re: Convert word to PDF (premium connector) - Can't open the PDF file

    Thanks for replying.  See images below

  • creativeopinion Profile Picture
    10,406 Super User 2025 Season 1 on 03 Apr 2024 at 16:23:09
    Re: Convert word to PDF (premium connector) - Can't open the PDF file

    @ChamC1 Can you share a screenshot of your flow currently? If you are using the new designer, please switch to the Classic Designer—in edit mode, expand all actions and take a screenshot of your flow.

     

    Hope this helps!

    If I helped you solve your problem—please mark my post as a solution ✅.
    Consider giving me a 👍 if you liked my response!

    👉 Level up your Power Automate skills by checking out my tutorials on YouTube
    👉 Tips and Tricks on TikTok and Instagram

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