Microsoft Power Automate Desktop won't stop after doing close web browser action

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Posted on by XUEFENGPENG

I am using launch firefox action to open a local index.html

then i use close web browser. The browser was closed but power automate desktop kept running.

could anyone help me ?

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Power Automate Desktop

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Riyaz_riz11 3,878 Super User 2025 Season 2 on at

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Hi @XUEFENGPENG ,

Check whether the action is still running on same close browser or not, is not after close browser action next step Stop flow action.

If still is in close browser use exception handling give timeout and run next action.

This issue due to PAD consuming more ram while running bot and some PAD bugs next update it may be resolve.

If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.

Regards,
Riyaz

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XUEFENGPENG 6 on at

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I chose another action 'Close Windows' Instead, i am not sure if this is a bug of 'Close web browser' when it tried to close a web page from a local index.html , the url is not like usual one 'https://xxx'

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Riyaz_riz11 3,878 Super User 2025 Season 2 on at

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My suggestion is try to use if window condition after use close window.

If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.

Regards,
Riyaz

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Deenuji_Loganathan_ 6,250 Super User 2025 Season 2 on at

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@XUEFENGPENG

Would it be possible for you to share a screenshot of your flow, with any sensitive information appropriately redacted? This would greatly assist us in replicating the issue on our local system and providing a suitable solution to your concerns. Thank you.

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XUEFENGPENG 6 on at

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You can see it is always running this step

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Deenuji_Loganathan_ 6,250 Super User 2025 Season 2 on at

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@XUEFENGPENG

Okay got it!! Instead of Firefox, have you tried with another browser?

Some troubleshooting steps:
1. Change browser like chrome or edge and launch with same URL
2. Instead of using local html, try to use same other URL like www.google,com

and observe those steps also causing some issues.

Thanks,
Deenuji Loganathan 👩‍💻
Automation Evangelist 🤖
Follow me on LinkedIn 👥

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Riyaz_riz11 3,878 Super User 2025 Season 2 on at

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After trying with any other browser still not working then you can try with close window.

If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.

Regards,
Riyaz

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XUEFENGPENG 6 on at

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since i have workaround now , i did not try another browser. 'Close web browser' works on my previous project with normal http link.

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VishnuReddy1997 2,656 Super User 2025 Season 2 on at

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Hi @XUEFENGPENG ,

Just try the browser extension disabling and enabling again.
If it doesnt work please raise a ticket to Microsoft support.

(Note:- if you got your solution you can mark as solution and gives kudos)

Thanks & Regards
Vishnu Reddy

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Deenuji_Loganathan_ 6,250 Super User 2025 Season 2 on at

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@XUEFENGPENG

I suspect there may be issue with URL you are using. Could you pls change your URL and see whether it works fine.

Thanks,
Deenuji Loganathan 👩‍💻
Automation Evangelist 🤖
Follow me on LinkedIn 👥

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If I've helped solve your query, kindly mark my response as the solution ✔ and give it a thumbs up!👍 Your feedback supports future seekers 🚀

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