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Unable to install Power Automate Desktop Windows 11 Pro

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Posted on 27 Dec 2024 18:58:48 by 2
I ran into the error initially when trying to update Power Automate and have been getting it ever since regardless of the version I try.
 
I get this popup initially at about 80% through the install:
 
 
When I do find the msi installer and select it, I get this error:
 
 
Here are the logs:
[0638:6518][2024-12-27T13:32:35]i320: Registering bundle dependency provider: {6b18bb91-bc65-431a-b8e2-4519acaa625e}, version: 2.50.132.24326
[0638:6518][2024-12-27T13:32:35]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6b18bb91-bc65-431a-b8e2-4519acaa625e}, resume: Active, restart initiated: No, disable resume: No
[0638:6FC8][2024-12-27T13:32:35]i304: Verified existing payload: VCRedist64 at path: C:\ProgramData\Package Cache\2E6BAE42C2842B4F558BD68099479B929BB7D910\VC_redist.x64.exe.
[0638:6FC8][2024-12-27T13:32:35]i304: Verified existing payload: VCRedist86 at path: C:\ProgramData\Package Cache\64CE52D26D6930F5A110112487239E491AB1B1EE\VC_redist.x86.exe.
[0638:6FC8][2024-12-27T13:32:35]e000: Error 0x80070002: Failed to find payload: MicrosoftFlowRPA in working path: C:\Users\JordanW\AppData\Local\Temp\{3A85517D-DA9F-4A43-93CB-F2D2B421661D}\MicrosoftFlowRPA and unverified path: C:\ProgramData\Package Cache\.unverified\MicrosoftFlowRPA
[0638:6FC8][2024-12-27T13:32:35]e000: Error 0x80070002: Failed to cache payload: MicrosoftFlowRPA
[7820:56F0][2024-12-27T13:32:35]e314: Failed to cache payload: MicrosoftFlowRPA from working path: C:\Users\JordanW\AppData\Local\Temp\{3A85517D-DA9F-4A43-93CB-F2D2B421661D}\MicrosoftFlowRPA, error: 0x80070002.
[7820:56F0][2024-12-27T13:32:35]e349: Application requested retry of payload: MicrosoftFlowRPA, encountered error: 0x80070002. Retrying...
[0638:6FC8][2024-12-27T13:32:36]i305: Verified acquired payload: MicrosoftFlowRPA at path: C:\ProgramData\Package Cache\.unverified\MicrosoftFlowRPA, moving to: C:\ProgramData\Package Cache\{61C38B23-2B41-4879-B315-20F4CD8DC67E}v2.50.00132.24326\Microsoft.Flow.UIflow.msi.
[0638:6518][2024-12-27T13:32:37]i301: Applying execute package: VCRedist64, action: Install, path: C:\ProgramData\Package Cache\2E6BAE42C2842B4F558BD68099479B929BB7D910\VC_redist.x64.exe, arguments: '"C:\ProgramData\Package Cache\2E6BAE42C2842B4F558BD68099479B929BB7D910\VC_redist.x64.exe" /install /quiet /norestart'
[7820:38C0][2024-12-27T13:32:38]i319: Applied execute package: VCRedist64, result: 0x0, restart: None
[0638:6518][2024-12-27T13:32:38]i301: Applying execute package: VCRedist86, action: Install, path: C:\ProgramData\Package Cache\64CE52D26D6930F5A110112487239E491AB1B1EE\VC_redist.x86.exe, arguments: '"C:\ProgramData\Package Cache\64CE52D26D6930F5A110112487239E491AB1B1EE\VC_redist.x86.exe" /install /quiet /norestart'
[7820:38C0][2024-12-27T13:32:38]i319: Applied execute package: VCRedist86, result: 0x0, restart: None
[0638:6518][2024-12-27T13:32:38]i323: Registering package dependency provider: {61C38B23-2B41-4879-B315-20F4CD8DC67E}, version: 2.50.00132.24326, package: MicrosoftFlowRPA
[0638:6518][2024-12-27T13:32:38]i301: Applying execute package: MicrosoftFlowRPA, action: Install, path: C:\ProgramData\Package Cache\{61C38B23-2B41-4879-B315-20F4CD8DC67E}v2.50.00132.24326\Microsoft.Flow.UIflow.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" FLOWRPAINSTALLDIR="C:\Program Files (x86)\Power Automate Desktop" FLOWRPACLIENTID="943Ydic1gU5pvuf8EPt0t0SKBGmENQAX" FLOWRPAWEBDRIVERONDEMANDOPTIN="False" FLOWRPAJAVAAUTOMATIONOPTIN="True" FLOWRPAENABLEPIPMODEOPTIN="True" ADDLOCAL="Microsoft.Flow.RPA.ChromeExtension,Microsoft.Flow.RPA.PADChromeExtension,Microsoft.Flow.RPA.RecorderV1,Microsoft.Flow.RPA.WindowsCopilot,Microsoft.Flow.RPA.PADShortcut,Microsoft.Flow.RPA.PADComponents,Microsoft.Flow.RPA.PADStartMenu,Microsoft.Flow.RPA.Connectivity,Microsoft.Flow.RPA.GatewaySupport,Microsoft.Flow.RPA.Agent,Microsoft.Flow.RPA.ThirdPartyNotice,Microsoft.Flow.RPA.Notifier,Microsoft.Flow.RPA.UIFlowsClientDll,Microsoft.Flow.RPA.RDPConnections,Microsoft.Flow.RPA.SapAgentV1,Microsoft.Flow.RPA.LogShipper,Microsoft.Flow.RPA.Settings,Microsoft.Flow.RPA.UIFlowService,Microsoft.Flow.RPA.UIFlowServiceStart,Microsoft.Flow.RPA.AgentLauncher,Microsoft.Flow.RPA.UpdateService"'
[0638:6518][2024-12-27T13:34:14]e000: Error 0x80070643: Failed to install MSI package.
[0638:6518][2024-12-27T13:34:14]e000: Error 0x80070643: Failed to execute MSI package.
[7820:38C0][2024-12-27T13:34:14]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[7820:38C0][2024-12-27T13:34:14]i319: Applied execute package: MicrosoftFlowRPA, result: 0x80070643, restart: None
[7820:38C0][2024-12-27T13:34:14]e000: Error 0x80070643: Failed to execute MSI package.
[0638:6518][2024-12-27T13:34:14]i318: Skipped rollback of package: MicrosoftFlowRPA, action: Uninstall, already: Absent
[7820:38C0][2024-12-27T13:34:14]i319: Applied rollback package: MicrosoftFlowRPA, result: 0x0, restart: None
[0638:6518][2024-12-27T13:34:14]i329: Removed package dependency provider: {61C38B23-2B41-4879-B315-20F4CD8DC67E}, package: MicrosoftFlowRPA
[0638:6518][2024-12-27T13:34:14]i351: Removing cached package: MicrosoftFlowRPA, from path: C:\ProgramData\Package Cache\{61C38B23-2B41-4879-B315-20F4CD8DC67E}v2.50.00132.24326\
[0638:6518][2024-12-27T13:34:14]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6b18bb91-bc65-431a-b8e2-4519acaa625e}, resume: None, restart: None, disable resume: No
[0638:6518][2024-12-27T13:34:14]i330: Removed bundle dependency provider: {6b18bb91-bc65-431a-b8e2-4519acaa625e}
[0638:6518][2024-12-27T13:34:14]i352: Removing cached bundle: {6b18bb91-bc65-431a-b8e2-4519acaa625e}, from path: C:\ProgramData\Package Cache\{6b18bb91-bc65-431a-b8e2-4519acaa625e}\
[0638:6518][2024-12-27T13:34:14]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6b18bb91-bc65-431a-b8e2-4519acaa625e}, resume: None, restart initiated: No, disable resume: No
[7820:38C0][2024-12-27T13:34:14]e000: Apply completion Failed.Code: 0x80070643. Status code: Unexpected. Message: The older version of Power Automate for desktop cannot be removed.  Contact your technical support group.  .
[7820:38C0][2024-12-27T13:34:19]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No
 
Other set of logs:
 
MSI (s) (5C:AC) [13:32:40:327]: Component: cmpCE9A1DB2B03100890A3CE8EDE35C5858; Installed: Absent;   Request: Local;   Action: Local
MSI (s) (5C:AC) [13:32:40:327]: Component: cmpFD59C891F3892A72D9DD934E55F5EFEB; Installed: Absent;   Request: Local;   Action: Local
MSI (s) (5C:AC) [13:32:40:327]: Component: PersistentSettings; Installed: Absent;   Request: Local;   Action: Local
MSI (s) (5C:AC) [13:32:40:327]: Component: UIFlowServiceComponent; Installed: Absent;   Request: Local;   Action: Local
MSI (s) (5C:AC) [13:32:40:327]: Component: UIFlowServiceStartDuringInstall; Installed: Absent;   Request: Local;   Action: Local
MSI (s) (5C:AC) [13:32:40:327]: Component: UIFlowServiceStaticPipeNameRegKey; Installed: Absent;   Request: Local;   Action: Local
MSI (s) (5C:AC) [13:32:40:327]: Component: RegistrationInformationRegKey; Installed: Absent;   Request: Local;   Action: Local
MSI (s) (5C:AC) [13:32:40:327]: Component: AgentLauncherServiceComponent; Installed: Absent;   Request: Local;   Action: Local
MSI (s) (5C:AC) [13:32:40:327]: Component: UpdateServiceComponent; Installed: Absent;   Request: Local;   Action: Local
MSI (s) (5C:AC) [13:32:40:328]: Note: 1: 2205 2:  3: BindImage 
MSI (s) (5C:AC) [13:32:40:328]: Note: 1: 2205 2:  3: ProgId 
MSI (s) (5C:AC) [13:32:40:328]: Note: 1: 2205 2:  3: PublishComponent 
MSI (s) (5C:AC) [13:32:40:328]: Note: 1: 2205 2:  3: SelfReg 
MSI (s) (5C:AC) [13:32:40:328]: Note: 1: 2205 2:  3: Extension 
MSI (s) (5C:AC) [13:32:40:328]: Note: 1: 2205 2:  3: Font 
MSI (s) (5C:AC) [13:32:40:328]: Note: 1: 2205 2:  3: Class 
MSI (s) (5C:AC) [13:32:40:328]: Note: 1: 2205 2:  3: Icon 
MSI (s) (5C:AC) [13:32:40:328]: Note: 1: 2205 2:  3: TypeLib 
Action start 13:32:40: InstallValidate.
MSI (s) (5C:AC) [13:32:40:337]: Note: 1: 2205 2:  3: _RemoveFilePath 
MSI (s) (5C:AC) [13:32:41:215]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (s) (5C:AC) [13:32:41:215]: Note: 1: 2205 2:  3: BindImage 
MSI (s) (5C:AC) [13:32:41:215]: Note: 1: 2205 2:  3: ProgId 
MSI (s) (5C:AC) [13:32:41:215]: Note: 1: 2205 2:  3: PublishComponent 
MSI (s) (5C:AC) [13:32:41:215]: Note: 1: 2205 2:  3: SelfReg 
MSI (s) (5C:AC) [13:32:41:215]: Note: 1: 2205 2:  3: Extension 
MSI (s) (5C:AC) [13:32:41:215]: Note: 1: 2205 2:  3: Font 
MSI (s) (5C:AC) [13:32:41:215]: Note: 1: 2205 2:  3: Class 
MSI (s) (5C:AC) [13:32:41:215]: Note: 1: 2205 2:  3: Icon 
MSI (s) (5C:AC) [13:32:41:215]: Note: 1: 2205 2:  3: TypeLib 
MSI (s) (5C:AC) [13:32:41:215]: Note: 1: 2727 2:  
MSI (s) (5C:AC) [13:32:41:216]: Note: 1: 2205 2:  3: FilesInUse 
MSI (s) (5C:AC) [13:32:41:246]: Note: 1: 2727 2:  
MSI (s) (5C:AC) [13:32:41:246]: Doing action: RemoveExistingProducts
MSI (s) (5C:AC) [13:32:41:246]: Note: 1: 2205 2:  3: ActionText 
Action ended 13:32:41: InstallValidate. Return value 1.
MSI (s) (5C:AC) [13:32:41:248]: Note: 1: 2205 2:  3: Error 
MSI (s) (5C:AC) [13:32:41:248]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 22 
Action start 13:32:41: RemoveExistingProducts.
MSI (s) (5C:AC) [13:32:41:249]: Note: 1: 2205 2:  3: Error 
MSI (s) (5C:AC) [13:32:41:249]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 23 
MSI (s) (5C:88) [13:32:41:252]: Resetting cached policy values
MSI (s) (5C:88) [13:32:41:252]: Machine policy value 'Debug' is 0
MSI (s) (5C:88) [13:32:41:252]: ******* RunEngine:
           ******* Product: {E98EE93C-5591-4DBC-8DE8-12B8D208A9C6}
           ******* Action: 
           ******* CommandLine: **********
MSI (s) (5C:88) [13:32:41:253]: Warning: Local cached package 'C:\windows\Installer\33f1a60.msi' is missing.
MSI (s) (5C:88) [13:32:41:253]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (5C:88) [13:32:41:253]: User policy value 'DisableMedia' is 0
MSI (s) (5C:88) [13:32:41:253]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (5C:88) [13:32:41:253]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (5C:88) [13:32:41:253]: SOURCEMGMT: Looking for sourcelist for product {E98EE93C-5591-4DBC-8DE8-12B8D208A9C6}
MSI (s) (5C:88) [13:32:41:253]: SOURCEMGMT: Adding {E98EE93C-5591-4DBC-8DE8-12B8D208A9C6}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (5C:88) [13:32:41:253]: SOURCEMGMT: Now checking product {E98EE93C-5591-4DBC-8DE8-12B8D208A9C6}
MSI (s) (5C:88) [13:32:41:253]: SOURCEMGMT: Media is enabled for product.
MSI (s) (5C:88) [13:32:41:253]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (5C:88) [13:32:41:253]: SOURCEMGMT: Trying source C:\ProgramData\Package Cache\{E98EE93C-5591-4DBC-8DE8-12B8D208A9C6}v2.43.00204.24107\.
MSI (s) (5C:88) [13:32:41:253]: Note: 1: 2203 2: C:\ProgramData\Package Cache\{E98EE93C-5591-4DBC-8DE8-12B8D208A9C6}v2.43.00204.24107\Microsoft.Flow.UIflow.msi 3: -2147287037 
MSI (s) (5C:88) [13:32:41:253]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (5C:88) [13:32:41:253]: Note: 1: 1706 2: -2147483647 3: Microsoft.Flow.UIflow.msi 
MSI (s) (5C:88) [13:32:41:253]: SOURCEMGMT: Processing net source list.
MSI (s) (5C:88) [13:32:41:253]: Note: 1: 1706 2: -2147483647 3: Microsoft.Flow.UIflow.msi 
MSI (s) (5C:88) [13:32:41:253]: SOURCEMGMT: Processing media source list.
MSI (s) (5C:88) [13:32:41:254]: Note: 1: 2203 2:  3: -2147287037 
MSI (s) (5C:88) [13:32:41:254]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (5C:88) [13:32:41:254]: Note: 1: 1706 2: -2147483647 3: Microsoft.Flow.UIflow.msi 
MSI (s) (5C:88) [13:32:41:254]: SOURCEMGMT: Processing URL source list.
MSI (s) (5C:88) [13:32:41:254]: Note: 1: 1402 2: UNKNOWN\URL 3: 2 
MSI (s) (5C:88) [13:32:41:254]: Note: 1: 1706 2: -2147483647 3: Microsoft.Flow.UIflow.msi 
MSI (s) (5C:88) [13:32:41:254]: Note: 1: 1706 2:  3: Microsoft.Flow.UIflow.msi 
MSI (c) (38:18) [13:32:41:255]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (38:18) [13:32:41:255]: User policy value 'DisableMedia' is 0
MSI (c) (38:18) [13:32:41:255]: Machine policy value 'AllowLockdownMedia' is 0
MSI (c) (38:18) [13:32:41:255]: SOURCEMGMT: Media enabled only if package is safe.
MSI (c) (38:18) [13:32:41:255]: SOURCEMGMT: Prompting user for a valid source.
MSI (c) (38:18) [13:32:41:255]: Machine policy value 'DisableBrowse' is 0
MSI (c) (38:18) [13:32:41:255]: Machine policy value 'AllowLockdownBrowse' is 0
MSI (c) (38:18) [13:32:41:255]: SOURCEMGMT: Browsing is enabled.
MSI (c) (38:18) [13:32:41:278]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (38:18) [13:32:41:280]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (38:18) [13:32:41:280]: SOURCEMGMT: Now checking product {E98EE93C-5591-4DBC-8DE8-12B8D208A9C6}
MSI (c) (38:18) [13:32:41:280]: SOURCEMGMT: Media is enabled for product.
MSI (c) (38:18) [13:32:41:280]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (c) (38:18) [13:32:41:280]: Note: 1: 1706 2:  3: Microsoft.Flow.UIflow.msi 
MSI (c) (38:18) [13:32:41:280]: SOURCEMGMT: Processing net source list.
MSI (c) (38:18) [13:32:41:280]: Note: 1: 1706 2: -2147483647 3: Microsoft.Flow.UIflow.msi 
MSI (c) (38:18) [13:32:41:280]: SOURCEMGMT: Processing media source list.
MSI (c) (38:18) [13:32:41:281]: SOURCEMGMT: Trying media source ;.
MSI (c) (38:18) [13:32:41:282]: Note: 1: 1706 2:  3: Microsoft.Flow.UIflow.msi 
MSI (c) (38:18) [13:32:41:282]: SOURCEMGMT: Processing URL source list.
MSI (c) (38:18) [13:32:41:283]: Note: 1: 1402 2: UNKNOWN\URL 3: 2 
MSI (c) (38:18) [13:32:41:283]: Note: 1: 1706 2: -2147483647 3: Microsoft.Flow.UIflow.msi 
MSI (c) (38:18) [13:32:41:283]: Note: 1: 1706 2:  3: Microsoft.Flow.UIflow.msi 
MSI (c) (38:88) [13:32:43:757]: SOURCEMGMT: Trying source C:\ProgramData\Package Cache\{E98EE93C-5591-4DBC-8DE8-12B8D208A9C6}v2.43.00204.24107\.
MSI (c) (38:88) [13:32:43:774]: Note:MSI (s) (5C:AC) [13:34:14:465]: I/O on thread 4644 could not be cancelled. Error: 1168
MSI (s) (5C:AC) [13:34:14:465]: I/O on thread 14124 could not be cancelled. Error: 1168
MSI (s) (5C:AC) [13:34:14:465]: I/O on thread 33056 could not be cancelled. Error: 1168
MSI (s) (5C:AC) [13:34:14:465]: I/O on thread 28560 could not be cancelled. Error: 1168
MSI (s) (5C:AC) [13:34:14:465]: I/O on thread 21676 could not be cancelled. Error: 1168
MSI (s) (5C:AC) [13:34:14:465]: I/O on thread 32608 could not be cancelled. Error: 1168
MSI (s) (5C:AC) [13:34:14:465]: I/O on thread 20152 could not be cancelled. Error: 1168
MSI (s) (5C:AC) [13:34:14:465]: I/O on thread 29064 could not be cancelled. Error: 1168
MSI (s) (5C:88) [13:34:14:465]: SOURCEMGMT: Failed to resolve source
 1: 2203 2: C:\ProgramData\Package Cache\{E98EE93C-5591-4DBC-8DE8-12B8D208A9C6}v2.43.00204.24107\Microsoft.Flow.UIflow.msi 3: -2147287037 
MSI (c) (38:88) [13:32:43:774]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (c) (38:88) [13:32:43:774]: Note: 1: 1706 2: -2147483647 3: Microsoft.Flow.UIflow.msi 
MSI (c) (38:88) [13:32:43:789]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (38:74) [13:33:03:477]: SOURCEMGMT: Trying source C:\Users\JordanW\Downloads\{61C38B23-2B41-4879-B315-20F4CD8DC67E}v2.50.00132.24326\Microsoft.Flow.UIflow.msi.
MSI (c) (38:74) [13:33:03:511]: SOURCEMGMT: Source is invalid due to invalid package code (product code doesn't match).
MSI (c) (38:74) [13:33:03:511]: Note: 1: 1706 2: -2147483646 3: Microsoft.Flow.UIflow.msi 
MSI (c) (38:74) [13:33:03:518]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (s) (5C:AC) [13:34:14:466]: Note: 1: 1714 2: Power Automate for desktop 3: 1612 
MSI (s) (5C:AC) [13:34:14:466]: Note: 1: 2205 2:  3: Error 
MSI (s) (5C:AC) [13:34:14:466]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1714 
CustomAction  returned actual error code 1612 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (5C:AC) [13:34:14:468]: Note: 1: 2205 2:  3: Error 
MSI (s) (5C:AC) [13:34:14:468]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 
MSI (s) (5C:AC) [13:34:14:468]: Product: Power Automate for desktop -- Error 1714. The older version of Power Automate for desktop cannot be removed.  Contact your technical support group.  System Error 1612.
Error 1714. The older version of Power Automate for desktop cannot be removed.  Contact your technical support group.  System Error 1612.
MSI (s) (5C:AC) [13:34:14:469]: Note: 1: 2205 2:  3: Error 
MSI (s) (5C:AC) [13:34:14:470]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 16 
MSI (s) (5C:AC) [13:34:14:470]: Note: 1: 2205 2:  3: Error 
MSI (s) (5C:AC) [13:34:14:470]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 21 
Action ended 13:34:14: RemoveExistingProducts. Return value 3.
Action ended 13:34:14: INSTALL. Return value 3.
Property(S): UpgradeCode = {2086FAD8-0D53-4A77-8A14-6147EFDF2EBF}
Property(S): FLOWRPAINSTALLDIR = C:\Program Files (x86)\Power Automate Desktop\
Property(S): FlowRPA = C:\ProgramData\Microsoft\Power Automate\
Property(S): Logs = C:\ProgramData\Microsoft\Power Automate\Logs\
Property(S): ApplicationProgramsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Power Automate\
Property(S): Desktop = C:\Users\Public\Desktop\
Property(S): dirD5806DCC487317EFEA5376B43B07BCD5 = C:\Program Files (x86)\Power Automate Desktop\bg\
Property(S): dir6D60A368661B07512FC750D76FF781A3 = C:\Program Files (x86)\Power Automate Desktop\bg-BG\
Property(S): dir3600D29A8D3C7822526A4069756FF6F2 = C:\Program Files (x86)\Power Automate Desktop\ca\
Property(S): dirAD68BA0FEC7ACC995E36F60B83AE4949 = C:\Program Files (x86)\Power Automate Desktop\ca-ES\
Property(S): dirFB112CD2C5B00C4C96A1B8263014B847 = C:\Program Files (x86)\Power Automate Desktop\cs\
Property(S): dir21EF94763808F4D5277BED733415B19B = C:\Program Files (x86)\Power Automate Desktop\cs-CZ\
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MSI (s) (5C:AC) [13:34:14:509]: Windows Installer installed the product. Product Name: Power Automate for desktop. Product Version: 2.50.00132.24326. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.
MSI (s) (5C:AC) [13:34:14:568]: Deferring clean up of packages/files, if any exist
MSI (s) (5C:AC) [13:34:14:570]: MainEngineThread is returning 1603
MSI (s) (5C:AC) [13:34:14:574]: RESTART MANAGER: Session closed.
MSI (s) (5C:AC) [13:34:14:574]: No System Restore sequence number for this installation.
=== Logging stopped: 27 Dec 2024  13:34:14 ===
MSI (s) (5C:AC) [13:34:14:576]: User policy value 'DisableRollback' is 0
MSI (s) (5C:AC) [13:34:14:576]: Machine policy value 'DisableRollback' is 0
MSI (s) (5C:AC) [13:34:14:576]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (5C:AC) [13:34:14:576]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (5C:AC) [13:34:14:577]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (5C:AC) [13:34:14:578]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (38:14) [13:34:14:580]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (38:14) [13:34:14:581]: MainEngineThread is returning 1603
=== Verbose logging stopped: 27 Dec 2024  13:34:14 ===
 
 
Categories:
  • CFernandes Profile Picture
    8,283 Most Valuable Professional on 31 Dec 2024 at 11:50:26
    Unable to install Power Automate Desktop Windows 11 Pro
    Hey @MW-27121545-0, Did you manage to find a solution? Uninstallation of old version and then Windows update, restart your computer. Reinstall should resolve your problem. If nothing work try to create a new fresh userprofile and try the installation
  • Verified answer
    CFernandes Profile Picture
    8,283 Most Valuable Professional on 28 Dec 2024 at 00:19:35
    Unable to install Power Automate Desktop Windows 11 Pro
    @MW-27121545-0 Make sure no old version of Power Automate Desktop installed on your computer then run Windows update, restart your computer and try the installation again.
     
  • MW-27121545-0 Profile Picture
    2 on 27 Dec 2024 at 23:47:27
    Unable to install Power Automate Desktop Windows 11 Pro
    Hey @CFernandes, thanks for the reply but unfortunately this did not work for me. The same issue comes up again when I try to install.
  • Suggested answer
    CFernandes Profile Picture
    8,283 Most Valuable Professional on 27 Dec 2024 at 22:16:05
    Unable to install Power Automate Desktop Windows 11 Pro
     
    The first step would be to check if there is an old version of Power Automate Desktop installed on your computer(I see in the logs). 
    • Navigate to Settings > Apps > Apps & features.
    • Locate any existing installations of Power Automate Desktop and uninstall them to ensure no corrupted files interfere with the new installation.
     
    Then remove the Temp files 
    • Press Win + R, type %temp%, and press Enter.
    • Delete all files in the temporary folder to remove any residual installation files that might cause conflicts.
    • Restart the Computer.
    Download the Installer and Run is an Administration.
     
    The above should resolve your problem.
     
    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!
     
    P.S. take a look at my blog here and like & subscribe to my YouTube Channel thanks.

     
     

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