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Power Platform Community / Forums / Copilot Studio / Unable to see SharePoi...
Copilot Studio
Suggested Answer

Unable to see SharePoint List in "Browse items" when adding knowledge source in Copilot Studio

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Posted on by 4

Hi,

 

I am trying to add a SharePoint list as a knowledge source in Copilot Studio but I cannot see my list in the "Browse items" dialog.

In the microsoft documentation the picture shows option to add "My Lists" and "Recent List", but same options are not available to me. 

Environment:

 
  • SharePoint site has the list. 
  • List name: customer_support_10k (2,499 rows, 7 columns)
  • List was created by importing a CSV file directly into SharePoint
 

What I tried:

 

  1. Clicked Add knowledge → SharePoint → Browse items

  2. Checked My Lists and Recent Lists — list does not appear

  3. Opened the list in SharePoint first, then went back to Copilot Studio — still not visible

  4. Tried pasting the list URL directly — it added the site but the agent could not retrieve any list data when queried

  5.  

Question:

  1. Why is the list not appearing in Browse items even after opening it in SharePoint?

  2. Is there a known limitation with lists created via CSV import?

  3. Does list size (2,499 rows) affect indexing or availability in Copilot Studio? 

  4.  

Reference: I followed the official documentation at https://learn.microsoft.com/en-us/microsoft-copilot-studio/knowledge-add-sharepoint

 

Any help is appreciated. Thank you.

Screenshot 2026-04-25 132159.png
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I have the same question (0)
  • Suggested answer
    ninihen Profile Picture
    153 on at
    It looks like you are in the library. When you click the "Test" site from the Quick access navigation, did you see the options of "Libraries" and "Lists"?

    Example from my site:
  • PS-25040728-0 Profile Picture
    4 on at
    I went into the document library, but  still not able to see the lists. Check the picture. Even in the left panel there is no option of list. 
    Screenshot 2026-0...

    Your file is currently under scan for potential threats. Please wait while we review it for any viruses or malicious content.

  • Vish WR Profile Picture
    3,748 on at
     
    Attachment takes long to apper , i would recommend use image upload in the text area here for upload any image or screenshot 
  • PS-25040728-0 Profile Picture
    4 on at
    I went into the document library, but  still not able to see the lists. Check the picture. Even in the left panel there is no option of list. 

  • Suggested answer
    Sajeda_Sultana Profile Picture
    189 on at
     
    You’re not doing anything wrong here. What you’re running into is just how Copilot Studio works today, not a problem with your SharePoint list or how you set things up.
     
    Right now, the Browse items picker in Copilot Studio is really built for document libraries (files and folders), not for SharePoint Lists. That’s why your list never shows up there, no matter how many times you open it, refresh, or paste the URL. You can see the current behavior in Microsoft’s docs here: 
    To work around this, I’ve used the following approaches:
    1) App registration in Entra ID (Azure AD)
    • Create an app registration and give it permissions to read SharePoint (for example, Sites.Read.All and any list-related permissions your pattern requires).
    • Use this when you’re calling SharePoint via custom APIs or HTTP actions and need secure, app-based access rather than just user delegation.
    2) Power Automate as a bridge (my go‑to pattern)
    Let Power Automate sit between your Microsoft List and your Copilot agent so the bot never talks to the list directly.
     
    Steps in Power Automate:
    1. Trigger the flow – Use a Copilot/HTTP trigger so the agent can call it on demand.
    2. Fetch data – Add Get items (SharePoint) to read from your Microsoft List.
    3. Send data back to Copilot – Shape the results as JSON or a simplified text response and return it to the bot in the flow’s response.
    3) Store data in Dataverse (if you want more control)
    If you don’t want Copilot to hit the original list directly, or you want richer schema/security options, you can sync the list into Dataverse and let the agent work against Dataverse tables instead.
     
    4) Use SharePoint REST API for advanced scenarios
    When you need more complex filtering or queries, you can call the SharePoint REST API (for example via “Send an HTTP request to SharePoint” in a flow) and then return those results to Copilot.
     
    ✅ If this helped solve your issue, please Accept as Solution so others can find it quickly.
    ❤️ If it didn’t fully solve it but was still useful, please click “Yes” on “Was this reply helpful?” or leave a Like :).
    🏷️ For follow-ups  @Sajeda_Sultana
  • Sajeda_Sultana Profile Picture
    189 on at
     
    Just following up to check if everything is working now. Let me know if you still need any help - I’m happy to assist.

    If the issue has been resolved, please consider marking the answer as solved so it can help others with a similar question.

    Thanks, and have a great day!

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