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Authentication error while connecting data in Dynamics 365 Financials

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Posted on by Community Power Pla... Microsoft Employee

Hi all,

I am trying to integrate Dynamics 365 Financials and Outlook. We are successfully able to create Connection for D365 Financials, but the connector is unable to fetch pages. It is throwing the following error:

Could not retrieve values. Credentials are missing or not valid. inner exception: The credentials provided for the Dynamics 365 for Financials source are invalid.

Thank you in advance.

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Lester 3 on at

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I am facing the same issue.

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v-monli-msft Microsoft Employee on at

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Hi Anjali,

First make sure that you can access your D365 Financials page successfully. Then make sure that you have filled the field right.

Regards,
Mona Li

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Community Power Pla... Microsoft Employee on at

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Hi,
Status of Connection for D365 Financials is displaying as Connected. We created connection using both password and webservice key.

Both the connections are not able to retrieve the pages/tables of D365 Finacials.

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