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Do not use the Choices property for Observations, because that field is not a Choice field. Instead, set the Observations field equal to the value of the DataCard, so it is used correctly.
Choices
The reason you are getting the El nombre no es válido error is because of how the Choices() function works.
El nombre no es válido
Choices()
Choices() only works on specific column types, specifically Choice or Lookup columns. Because Choices([@Tickets].Agente) works, Agente is likely one of those column types. However, UltimoEstatus is likely a standard Text column, which causes the Choices() function to fail.
Choices([@Tickets].Agente)
Agente
UltimoEstatus
I guess the field is a text type, so use this if it works to pull the unique text values for your dropdown:
Distinct(Tickets, UltimoEstatus)
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