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Hola a todos,

Estoy experimentando un problema con un bot desarrollado en Copilot Studio al interactuar con menús basados en Adaptive Cards. Tiene una Diferencia de comportamiento en Adaptive Cards: Funciona en Teams Desktop pero no responde en Teams Mobile.

En Teams de Escritorio, mi menú principal (una Adaptive Card con Action.Submit) funciona correctamente. Sin embargo, en Teams Móvil, al seleccionar una opción:

Aparece el aviso: "Tu respuesta se envió a la aplicación".
El texto de la opción se imprime en el chat.
El bot no hace nada. No avanza al siguiente nodo de la conversación ni reconoce el input en la variable.

Contexto Técnico:

El menú está dentro de un nodo kind: Question.
La versión de la tarjeta es 1.5.
Uso la propiedad "data": "Nombre de la opción" para capturar la respuesta en la variable Topic.InputUsuario.

Parece que el cliente móvil de Teams no está pasando el valor del Action.Submit de la misma forma que lo hace el cliente de escritorio, lo que causa que el nodo Question se quede esperando infinitamente.

¿Alguien ha logrado solucionar esta falta de respuesta en los clientes móviles de Teams? Adjunto evidencia del comportamiento y el código YAML que estoy utilizando.

Hello everyone,
I'm experiencing a problem with a bot developed in Copilot Studio when interacting with menus based on Adaptive Cards. It has a difference in behavior: it works in Teams Desktop but doesn't respond in Teams Mobile.
In Teams Desktop, my main menu (an Adaptive Card with Action.Submit) works correctly. However, in Teams Mobile, when I select an option:
The message "Your response was sent to the app" appears.
The text of the option is displayed in the chat.
The bot does nothing. It doesn't advance to the next node in the conversation or recognize the input in the variable.
Technical Context:
The menu is inside a node of kind: Question.
The card version is 1.5.
I'm using the "data": "Option Name" property to capture the response in the Topic.InputUsuario variable.
It appears the Teams mobile client isn't passing the Action.Submit value the same way the desktop client does, causing the Question node to wait indefinitely.
Has anyone managed to resolve this issue in the Teams mobile clients? I've attached evidence of the behavior and the YAML code I'm using.

Categories:

Publish & channel management

The behavior you are seeing appears to be a Teams Mobile client behavior difference when handling Adaptive Card Action.Submit inside a Copilot Studio Question node. In Teams Desktop, the structured data payload is correctly sent back to Copilot Studio and captured in the variable (for example, Topic.InputUsuario). In Teams Mobile, although the message “Your response was sent to the app” appears and the selected option text is printed in the chat, the structured submit payload may not be forwarded in the same way. This results in the Question node not receiving the expected value and remaining in a waiting state.

This is not explicitly documented in the official Teams or Copilot Studio documentation, but you can refer to the

Teams Adaptive Cards reference (https://learn.microsoft.com/microsoftteams/platform/task-modules-and-cards/cards/cards-reference) for how Teams renders cards and actions, and the

Copilot Studio “Ask a question” documentation (https://learn.microsoft.com/microsoft-copilot-studio/authoring-ask-a-question) for how Copilot Studio expects to capture user input in a Question node.

Thanks,

Karan Shewale

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