Canvas apps - Windows Tablet issue

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Posted on by adm2kowalik

In Power Apps, I am using the Attachments control to add files to a record.

On iPad (iOS), when the user taps the attachment control, the system automatically opens the device camera, allowing the user to take a photo immediately and attach it.

On a Windows tablet, the same attachment control does not open the camera, even though the device has a built-in camera. Instead, it opens the Windows File Explorer, which only allows selecting an existing file from the device.

This results in inconsistent behavior across platforms — a feature that works smoothly on iPad is limited on Windows and negatively impacts the user experience.

Do you have any ideas how to handle this ?

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WarrenBelz 155,838 Most Valuable Professional on at

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Hi @adm2kowalik,

The issue is the OS, not Power Apps. iOS (and Android) offers the camera as a source for an added file, Windows does not. You could use a Camera control, but this will have compromises in resolution.

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Power Platform 1919 2,254 Super User 2026 Season 1 on at

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Hi @adm2kowalik,
Adding to @WarrenBelz response, you can use

Host.OSType

function to show which control to use.
for Mobile devices (ios and android): use Attachment Control (recommended is Camera Control or Add Picture Control)

for Windows : Use (Camera Control or Add Picture Control).

by using this conditional logic , the app will supports all types of os.

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WarrenBelz 155,838 Most Valuable Professional on at

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Hi @adm2kowalik,

A quick follow-up to see if you received the answer you were looking for. Happy to assist further if not.

Please ✅ Does this answer your question if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider answering Yes to Was this reply helpful? or give it a Like ♥
Visit my blog Practical Power Apps LinkedIn

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