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Error message on conversation start

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Posted on by taimoorahmed_

Hello Community,

I have integrated a virtual agent chatbot to my power pages. On conversation start the bot displays a message and an adaptive card. But whenever i sign in and sign out an error message is thrown under the adaptive card like this:

Can anyone tell me why this error message appears?

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Publish & channel management

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Jameslew_MSFT Microsoft Employee on at

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For this sort of error, please file a support ticket so that operators can review logs and identify what went wrong. Please include the conversation Id and approximate timestamp.

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taimoorahmed_ 4 on at

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Hello @Jameslew_MSFT ,
I already filed a support ticket but when i reply to their email they don't respond back.

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