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change pva language

Posted on by 18

hello,

 

I made a chatbot in French, which means that all the questions and answers are in French. Is it possible to have the same chatbot but in English? Please if you have a solution.

 

thanks

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  • MattJimison Profile Picture
    MattJimison 577 on at
    Re: change pva language

    Hi, @Zakaria123123 .

     

    There isn't a way currently to have a single bot speak multiple languages via localization files where you'd maintain the text for each language, similar to how other applications work.

     

    Currently, you can look at the following options:

     

    1. Utilize translation services to maintain a single bot (gets tricky when it comes to trigger phrases and text you output to screen)
    2. Create a copy of the bot and recreate the content in English (and however many other languages you need)
    3. Use this pattern from Microsoft for using a bot in front of your bot to handle all translations:
      https://github.com/microsoft/PowerVirtualAgentsSamples/tree/master/MultilingualBotSample
    4. Wait it out for a multilingual solution to come to PVA 😀

     


    Find this post helpful? Please mark it as the solution and/or provide kudos so that it will help others in the future.

    Cheers,
    Matt

  • Zakaria123123 Profile Picture
    Zakaria123123 18 on at
    Re: change pva language

    @HenryJammesplease

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