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32I am building an AI Agent that uses the Salesforce Create Record connector.
For a Salesforce entity, there is an optional field and I want the AI to provide the value like:
For a Salesforce entity, there is an optional field and I want the AI to provide the value like:
Prior to making this connector call, my AI Agent instructions compute the Persona value (when it applies).
When I try to create the Salesforce record, the agent is prompting me for the Persona value.
But in this particular case, it does not apply, so the value is null.
Even if I tell the AI that Persona is null, it keeps prompting me for a value.
Eventually it gives up and tries to Escalate.
The Salesforce Create Record connector explicitly mentions that it can "allow null values."
Why can't the AI simply provide a null value and be done with it?
What am I missing?
When I try to create the Salesforce record, the agent is prompting me for the Persona value.
But in this particular case, it does not apply, so the value is null.
Even if I tell the AI that Persona is null, it keeps prompting me for a value.
Eventually it gives up and tries to Escalate.
The Salesforce Create Record connector explicitly mentions that it can "allow null values."
Why can't the AI simply provide a null value and be done with it?
What am I missing?
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