Unanswered

No Generative AI answers from public website URLs

(0) Share

Report

Posted on by MarkLennon01

Hello Friends
I am creating a very simple copilot to provide information about libraries and understand the two level deep rule. These are public facing websites with info on each screen. But I cannot get any info back at all from my searches.

I also have the Gen AI button switched to on and published the copilot and am fully licensed.

Can anyone help me please. Thanks. Mark

Categories:

General topics

I have the same question (0)

All responses (4)

Answers (0)

Sort by

alex-gelman 6 on at

Like
a
(1)

Report
Copy link

Link copied!

I've also encountered this issue, it cannot find anything on public websites
Tried using both the new knowledge bases and the classic data methods.

Edit: Bing seems to be having issues which is probably the cuase

Was this reply helpful? Yes No
nicox 169 on at

Like
a
(1)

Report
Copy link

Link copied!

I have been trying to solve it, I thought my links were broken which is unlikely because it worked before the new UI.
Thank you @MarkLennon01 for posting it here.

Was this reply helpful? Yes No
Will5 12 on at

Like
a
(1)

Report
Copy link

Link copied!

I have the same issue, problem started late afternoon 22 May. Nothing was changed from our side. Conversational boosting is no longer reading any public sites. Hopefully a Bing issues as mentioned that will be resolved soon. Thanks all

Was this reply helpful? Yes No
fwfutures 6 on at

Like
a
(2)

Report
Copy link

Link copied!
I'm also facing this issue, spoke to MS support (one of their vendors), but they have multiple similar tickets open, and when then escalate it is sounds like there is no more info available.

I've tried following all the tips on this forum also, to no avail. (use a US environment, try the "classic data" open ai connection, try the functions in the connection parameters, make sure gen AI is switched on etc)

If any of the devs look at this topic, here is the snapshot, hopefully we will get a resolution soon!

// added XXXX to mask some ids { "type": "message", "id": "9a2417c9-3a63-4018-9366-2ea312ff789b", "timestamp": "2024-05-27T05:35:10.518Z", "channelId": "pva-studio", "from": { "id": "3e482eea-c681-XXXX-XXXX-74828b31d71c/f0f328a6-XXXX-XXXX-840a-6045bd09a346", "name": "crbac_freshwaterFuturesUs", "role": "debug" }, "conversation": { "id": "bea2afc5-a7d9-46e0-ab6b-59482496d1a0" }, "recipient": { "id": "cb068381-XXXX-XXXX-XXXX-3d6c85d60659", "aadObjectId": "cb068381-XXXX-XXXX-XXXX-3d6c85d60659", "role": "user" }, "membersAdded": [], "membersRemoved": [], "reactionsAdded": [], "reactionsRemoved": [], "locale": "en-US", "attachments": [], "entities": [], "replyToId": "c1-72084095-XXXX-XXXX-XXXX-2876fe86d82f", "value": { "endpoints": [ "https://freshwaterfutures.com/" ], "queryRewrittingOpenAIResponse": null, "summarizationOpenAIResponse": null, "searchResults": [], "verifiedSearchResults": [], "searchErrors": [], "message": "tell me about freshwater futures", "screenedMessage": null, "rewrittenMessage": null, "rewrittenMessageKeywords": null, "filteredOpenAISummary": null, "screenedOpenAISummary": null, "activityId": "c1-72084095-420a-4a44-a486-2876fe86d82f", "conversationId": "bea2afc5-a7d9-46e0-ab6b-59482496d1a0", "performedContentProvenanceCheck": false, "performedContentModerationCheck": false, "cdsBotId": "f0f328a6-XXXX-XXXX-XXXX-6045bd09a346", "tenantId": "fbc0ff2c-XXXX-XXXX-XXXX-f6278955fe8c", "environmentId": "3e482eea-XXXX-XXXX-XXXX-74828b31d71c", "gptAnswerState": "No Search Results", "triggeredGptFallback": false, "completionState": "NoSearchResults" }, "name": "GenerativeAnswersSupportData", "listenFor": [], "textHighlights": [], "channelData": { "webchat:sequence-id": 12 }, "text": "No Search Results" },

Cluster environment: Prod Cluster category: FirstRelease Cluster geo name: US Cluster URI suffix: us-il301.gateway.prod.island Solution version: 2024.4.4.14480487 Client details: MCS UX version: 0.0.20240523.2-2404.2-prod MCS Platform version: 2024.5.1.4609 User agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36

Was this reply helpful? Yes No