I'm also facing this issue, spoke to MS support (one of their vendors), but they have multiple similar tickets open, and when then escalate it is sounds like there is no more info available.
I've tried following all the tips on this forum also, to no avail. (use a US environment, try the "classic data" open ai connection, try the functions in the connection parameters, make sure gen AI is switched on etc)
If any of the devs look at this topic, here is the snapshot, hopefully we will get a resolution soon!
// added XXXX to mask some ids
{
"type": "message",
"id": "9a2417c9-3a63-4018-9366-2ea312ff789b",
"timestamp": "2024-05-27T05:35:10.518Z",
"channelId": "pva-studio",
"from": {
"id": "3e482eea-c681-XXXX-XXXX-74828b31d71c/f0f328a6-XXXX-XXXX-840a-6045bd09a346",
"name": "crbac_freshwaterFuturesUs",
"role": "debug"
},
"conversation": {
"id": "bea2afc5-a7d9-46e0-ab6b-59482496d1a0"
},
"recipient": {
"id": "cb068381-XXXX-XXXX-XXXX-3d6c85d60659",
"aadObjectId": "cb068381-XXXX-XXXX-XXXX-3d6c85d60659",
"role": "user"
},
"membersAdded": [],
"membersRemoved": [],
"reactionsAdded": [],
"reactionsRemoved": [],
"locale": "en-US",
"attachments": [],
"entities": [],
"replyToId": "c1-72084095-XXXX-XXXX-XXXX-2876fe86d82f",
"value": {
"endpoints": [
"https://freshwaterfutures.com/"
],
"queryRewrittingOpenAIResponse": null,
"summarizationOpenAIResponse": null,
"searchResults": [],
"verifiedSearchResults": [],
"searchErrors": [],
"message": "tell me about freshwater futures",
"screenedMessage": null,
"rewrittenMessage": null,
"rewrittenMessageKeywords": null,
"filteredOpenAISummary": null,
"screenedOpenAISummary": null,
"activityId": "c1-72084095-420a-4a44-a486-2876fe86d82f",
"conversationId": "bea2afc5-a7d9-46e0-ab6b-59482496d1a0",
"performedContentProvenanceCheck": false,
"performedContentModerationCheck": false,
"cdsBotId": "f0f328a6-XXXX-XXXX-XXXX-6045bd09a346",
"tenantId": "fbc0ff2c-XXXX-XXXX-XXXX-f6278955fe8c",
"environmentId": "3e482eea-XXXX-XXXX-XXXX-74828b31d71c",
"gptAnswerState": "No Search Results",
"triggeredGptFallback": false,
"completionState": "NoSearchResults"
},
"name": "GenerativeAnswersSupportData",
"listenFor": [],
"textHighlights": [],
"channelData": {
"webchat:sequence-id": 12
},
"text": "No Search Results"
},
Cluster environment: Prod
Cluster category: FirstRelease
Cluster geo name: US
Cluster URI suffix: us-il301.gateway.prod.island
Solution version: 2024.4.4.14480487
Client details:
MCS UX version: 0.0.20240523.2-2404.2-prod
MCS Platform version: 2024.5.1.4609
User agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36
