Error with Get user profile (V2) in previously working flow

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Posted on by LydonNZ

Hi folks

I've got a flow set up that detects when a person has been added to or removed from a group.

It then gets that persons profile and sends an email to the effect of...

"John Smith has joined the company" or "John Smith has left the company"

This flow has been working fine until earlier this morning when I get an error that the user cannot be found:

Our AD sync failed overnight but has since ran today, could this have caused the error once the user was removed from the group?

Or if the user is removed from the group and then the AD account is disabled, or the Microsoft License removed before the sync occurs, would that cause the error?

Trying to figure out exactly what has caused this to fail so I can put measures in place to stop it happening again.

Appreciate any help/pointers you can provide.

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LydonNZ 34 on at

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Re: Error with Get user profile (V2) in previously working flow

Thanks @v-qiaqi-msft for your reply

I didn't even have to try a new connection. The flow has worked today. Must have been the glitch in the sync which caused the last fail.

Cheers
v-qiaqi@microsoft.com on at

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Re: Error with Get user profile (V2) in previously working flow

Hi @LydonNZ,

I think this is caused by the failed sync in your AD tenant.

Try to add new connection: