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Retrieving attachments from email in sub-folder failing to retrieve attachment

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Posted on by msimmonds

I have a flow that needs to pull attachments from email that are saved to a sub-folder of a shared mailbox's Inbox. The flow works fine when I use a non-shared email and top level Inbox. However, when I set it up to use the sub-folder in the shared email account I get an error on Get Attachments (V2) action.

When I open the outputs for the Get Attachment (V2) action in the run log I see that the is reporting as:

:{"error":{"code":"ErrorInvalidMailboxItemId","message":"Item 'AAMkADViNjY2ZjFkLWJlYWMtNDdmZC1hN2Q1LTQ0ZjU3ZWM5ODYwNgBGAAAAAABryrxOtXSfQbeNZ-N5-AycBwDRSGB9LjSwQ6AoxDmm3XOqAACuHrJFAADRSGB9LjSwQ6AoxDmm3XOqAAF2Drz8AAABEgAQAFSD9jKO8NdMtQtXGiE9eew=' doesn't belong to the targeted mailbox

The only Message Id field available in the Dynamic Content is from the initial When a new email arrives in a shared mailbox (V2) action so it is not possible that I have selected the wrong one.

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Ellis Karim 11,695 Super User 2025 Season 2 on at

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Please check the following:

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msimmonds 25 on at

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Confirmed that the When New Email Arrives is properly configured.

For the Get Attachments action: Do I need to include the path to the specific folder or is just the email address sufficient?

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Ellis Karim 11,695 Super User 2025 Season 2 on at

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The Get Attachments (V2) only takes one option which is the Mailbox address.

What do you need from the Get Attachments (V2) action? The When a new email arrives in a shared mailbox (V2) action could provide what you need?

Ellis

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