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Session Id : BO4P5f8GZjvtDFUVlUjOSY
Copilot Studio - General
Unanswered

Pottery Schedule VS Pottery Hours

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Posted on 26 Oct 2023 23:00:32 by

I'm a noob with PVA and I'm using Generative Answers in AI Capabilities. I get the answer when I ask "Pottery schedule", but I'll get the fallback answer when I ask "Pottery Hours". What's the best way of training my bot to give the correct answer if someone asks the same question with a different phrase?

 

Thanks!

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  • jmmcdaniel Profile Picture
    2 on 27 Oct 2023 at 20:54:35
    Re: Pottery Schedule VS Pottery Hours

    Synonym Extraction: In Power Virtual Agents, you can create an entity list of resource names with their resource ID as a synonym, which allows the chatbot to understand and respond to either the name or the ID. This practice can be extended to other synonymous phrases or similar queries.

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