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Session Id : efszQ8STKtEKE6tbrif3eA
Copilot Studio - General
Unanswered

Can a PVA bot request to Open a Website Address?

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Posted on 6 May 2022 20:11:30 by 508

I have a PVA flow where if I type a word, let say "Microsoft" it says would you like to go to the Microsoft website. I trigger the response yes and then the next message give me the link to the microsfot website.  My question is, can I skip a few steps like.  If I say Microsoft and it says do you want to go to Microsoft.  My response Yes or click on the Yes would open up the website directly without clicking on the link.  Is that possible?"????

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  • wherdzik Profile Picture
    on 23 Sep 2023 at 17:02:29
    Re: Can a PVA bot request to Open a Website Address?

    Any updates on this? or still the same.

  • Shujaath_Khan Profile Picture
    1,111 Super User 2024 Season 1 on 12 May 2022 at 11:54:58
    Re: Can a PVA bot request to Open a Website Address?

    Hi @VeeLearnMSFT ,

     

    The PVA scope is confined to its chat window or iframe or channel within which it is rendering.

    The best we can do here is show the hyperlink to the user so the user can click by self but, not beyond that.

     

    But if the same requirement was for bot framework we could've achieved it as we can from front-end integrations.

     

    Thanks.

     

  • SupportBryn Profile Picture
    Microsoft Employee on 06 May 2022 at 21:04:04
    Re: Can a PVA bot request to Open a Website Address?

    Hey there @VeeLearnMSFT,

     

    I do not believe that is an option at the moment. Links in question options do not embed, and there is not a way to edit the behavior of question response buttons at this time. What you could do to save a little bit of time is rather than asking it as a question, if the user puts in the Trigger word/phrase, just have the hyperlink in the initial message in the topic, which will minimize the amount of clicks necessary from the user.

     

    Hopefully that helps!


    Thank you for using Microsoft Power Platform Communities!
    Bryn Baker
    Support Engineer
    Microsoft Power Platform
    If this post helps, then please consider accepting it as the solution to help other members find it more quickly! Have a great day!

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