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Need clarification on licensing/multiplexing

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Posted on by arpost

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Greetings, community! I am delving into the rather confusing world of Power Platform licensing and determining what IS and is NOT considered multiplexing. Hoping someone in the community (or a Microsoft rep) will be able to help give some clarity as I'm going cross-eyed figuring this out.

I have two use-cases on which I need direction.

Scenario #1

I want to build a Power App that stores data entered by E5-licensed users (1-2) in SharePoint (3) and then surface that SharePoint data in a Power BI Premium report (4). This will be viewed by both internal and external users.

Question: Is this valid usage and in accordance with Microsoft's licensing model? Or would external users have to be covered by a license (E5 or Power Apps) too?

Scenario #2

I want to build a Power App that stores data entered by E5 users (1-2) in SharePoint (3) to support their process; I then want to integrate that data into org processes by syncing that data into Azure SQL via Azure Data Factory (4-5). This data will then be used in both a Power BI Premium report (6) and be viewed by users in a custom code solution (7). Some of these users are external users.

Question: Is this valid usage and in accordance with Microsoft's licensing model? Or is this considered multiplexing and would require external users be licensed via E5 or a Power Apps plan too?

Appreciate any/all help y'all can provide. I love the Power Platform, but figuring out the intricacies of their pricing model is an absolute nightmare.

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Governance & administering

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rstubbington 2 on at

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Did you ever get an answer to your scenario 2. We have something similar:

Collecting business data by licenced users in a Model Driven app on Dataverse, then via API pushing that data to an Azure SQL environment, and exposing that data read only to external users (customers essentially viewing their purchase history).

We authenticate users using Azure B2C in a custom coded web application, but they don't access Dataverse data directly as the data they view is synchronised to the data tables of the Web Application.

Trying to navigate the minefield of licencing and external users in a multiplexing situation to understand what's needed here. Would love to know if you got anywhere with this question?!

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cchannon 4,702 Moderator on at

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Regarding #1: No. This is not considered Multiplexing because accessing and using SharePoint as a datastore does NOT require powerapps licensing; your Power BI Dashboard is reading data from a source that is freely available.

Regarding #2: No, as you have described the scenario this is again not multiplexing. SharePoint as a datastore is freely available to any users licensed to SharePoint: they do not require Power Apps licensing.

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