Regarding System Error

(1) Share

Report

Posted on by MA-22010910-0

Sorry, something went wrong. Error code: SystemError. Conversation ID: ce019456-b001-4096-96e7-042db1f28b50. Time (UTC): 1/22/2026 9:06:02 AM.
while using a copilot studio agent. Specifically, When Using Gpt-5 reasoning Model Any one any solution to solve this problems

Categories:

Building Copilot Studio chatbots in Microsoft Teams

I have the same question (2)

All responses (2)

Answers (0)

Suggested answer

Valantis 698 on at

Like (1)

Report
Copy link

Link copied!

Hi @MA-22010910-0,

does this happend in copilot studio "Test" or Teams or any other channel?

did you try republish the Agent that fix sometimes issue similar to this.

It works fine with the other models or same result?

The SystemError in Copilot Studio is a platform-side failure (it doesn’t return details). So Microsoft’s documented resolution is to open a support ticket and provide the Conversation ID + UTC timestamp.

Was this reply helpful? Yes No
Nivedipa-MSFT on at

Like (1)

Report
Copy link

Link copied!

Thanks for bringing this issue to our attention. We will check this and update you soon.

Was this reply helpful? Yes No