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When a new mail arrives trigger does not include attachments

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Posted on by kotato196

Sometimes, output may not contain attachments.
But, hasAttachments is true.

"body": {
"id": "XXXXX",
"receivedDateTime": "2024-02-15T08:12:46+00:00",
"hasAttachments": true,
"internetMessageId": "<XXXXX>",
"subject": "XXXXX",
"bodyPreview": "XXXXX",
"importance": "normal",
"conversationId": "XXXXX",
"isRead": false,
"isHtml": true,
"body": "XXXXX",
"from": "",
"toRecipients": "",
"ccRecipients": "",
"attachments": []
}

Of course, the Include attachments parameter is set to true.

"inputs": {
"parameters": {
"toOrCc": "",
"includeAttachments": true,
"importance": "Any",
"fetchOnlyWithAttachment": true,
"folderPath": "Inbox"
},

I think it's probably due to the email client,

but is there anything you can do about it?

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Manish Solanki 15,169 Moderator on at

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Hi @kotato196

This might be due to inline attachment or signature image in the email.

But we could add an expression as trigger condition to restrict the execution of flow if attachments parameter is empty.

Here are the steps to add a trigger condition:

1. Click (...) on the right side of "When a new email arrives (V3)" trigger and select "Settings" from sub menu:

2. Next, scroll down and enter the expression in the trigger condition:

@not(empty(triggerOutputs()?['body/attachments']))

Click "Done" to save the changes & retest the flow.

If this helps & solves your problem, please remember to give a 👍 and accept my solution as it will help others in the future.

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kotato196 53 on at

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@ManishSolanki
Thanks for your reply.

>This might be due to inline attachment

I think so too.
But, I need to get inline attachments as well.
So is there any way?

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kotato196 53 on at

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It wasn't inline attachment,
it was an issue caused by ATP.

If trigger fires before ATP has finished checking attachments,
attachments array will be empty.

Office 365 Outlook - Connectors | Microsoft Learn
Trigger may run twice on emails with attachments with Dynamic Delivery

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