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Power Platform Community / Forums / Power Automate / Email sent from Grant ...
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Email sent from Grant user access action goes to spam.

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Posted on by Microsoft Employee

I have a flow which creates SharePoint folder with external user who sent email to a specific mailbox. Then I grant access to the external user using "Grant access to an item or a folder" action but the email that has the link to the folder goes to spam. How I can send the link to the folder to external user so they can upload files.

 

 

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  • kierian Profile Picture
    Microsoft Employee on at

    If email goes in the recipient spam folder admin on that org need to white list your domain on their 365 so emails won't get caught on the spam filter

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hi @kierian 
    Actually the external users are random users who book meetings using our website. So, it is not possible to ask them to white list our domain. I just simply need to send them a link to the folder so they can upload files.

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