When I test in the back end, the responses are reasonably fast and accurate, I have been running evals and everything looks good. When other users try to install the agent they receive an error stating they need to get in contact with an admin but all permissions are given so anyone in the tenant/organization can access the agent.
Some users have been able to install one of the agents but they get errors where the agent is unable to reply - if I do this, there is no problem in the answers.
I'm starting to think Copilot Studio is not the solution that I was promised and I would like to cancel the pilot.
Any help/guidance on this would be greatly appreciated.

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