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I have tried to restart my computer and use a different browser, but when I go here to fill out a support ticket it asks me to sign in and then takes me to this page, so I'm in an endless loop and can't submit a ticket.
Thank you,
Jessica
Hi @jfilip :
I've made a test but did not encountered the problem you mentioned.
I suggest:
1\Please check if you have a security role that is enabled for creating support requests. Users having one of these security roles can create support requests:
2\Please check if you have these following support plans:
I think this link will help you a lot:Get Help + Support
If you are fully qualified for these prerequisites, please try the following ways to submit a Support Ticket:
1\Log in to the admin center
2\Select 'Help + Support'-->'+New Support Request'
Best Regards,
Bof
Thank you so much for your help!! The admin center link worked.
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