Email with options / Flow is not executed after a longer period of time. (Timout?)

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Posted on by PatrickSched

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Hello everyone,

I have a problem.

I have a flow in which an e-mail with options is sent. When one of the options is selected, an email is sent. The other option starts an approval.

Now I have the problem that if the e-mail with the options remains unanswered for longer, it does not execute the flow. Is there some kind of time-out? How can I work around this?

Thank you and best regards

Patrick

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SunnyRKFOODLAND 101 on at

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Hi,

In that action's setting there is an option for Timeout kindly check the time and increase it to match your work.

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PatrickSched 212 on at

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@SunnyRKFOODLAND

Thank you.

Unfortunately, I can't find the option in the action. I would have to select it in the "Condition" or "apply to each" action, wouldn't I?
Or do I have to select it in the "Send email with options 2" action? It would work there.

Can you explain exactly where the "error" is or what exactly I can do?

Thank you and best regards

Patrick

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SunnyRKFOODLAND 101 on at

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Timeout option is their
P1D means that action will be timeout in 1 day
keep it P1M so that timeout will be 1 month.

If this helps please accept it as solution and hit like😀

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PatrickSched 212 on at

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@SunnyRKFOODLAND

Thank you for your explanation.

In which action should I enter this then?
I think the problem is that the e-mail is sent but the authorization (options) is only valid for a certain time. Where do I have to change it?

Thank you and best regards
Patrick

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SunnyRKFOODLAND 101 on at

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"Send Email with an Options 2" which is at the start.

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PatrickSched 212 on at

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@SunnyRKFOODLAND
Would that be right? (see screenshot)

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SunnyRKFOODLAND 101 on at

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yes, Now the flow will not time out till 1 month kindly check the flow and share if any other issue occurs.

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