Powerapps trial account

(1) Share

Report

Posted on by CU07101247-1

Hi,

I have created a Power Apps trial account. It was working absolutely fine since last 10 days. All at a sudden I am getting issue. In the default environment its absolutely working fine but when switching the the env to created on that in that case, its not working. On checking the inspect option under network I am getting this error. Can anyone suggest how to fix this issue. I have literally work very hard to make for the demo to client. Already raised a case against this issue but still need urgent help. If anyone can help me on this then it can me much appreciated.

============================]==================

"{
"_error": {
"Code": "0x80048564",
"Description": "Database is currently unavailable. This operation should be retried later. Database connection exception message: Database 'db_crmcorenam_20260322_04121084_0629' on server '' is not currently available. Please retry the connection later. If the problem persists, contact customer support, and provide them the session tracing ID of '{B2928FEB-C69E-4B67-B061-8F0E930F2EE6}'.",
"DisplayText": "An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics 365 Community for solutions or contact your organization's Microsoft Dynamics 365 Administrator. Finally, you can contact Microsoft Support.",
"ErrorCode": -2147187356,
"RedirectToEdit": false,
"SerializedEntity": "",
"SerializedException": "System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Database is currently unavailable. This operation should be retried later. Database connection exception message: Database 'db_crmcorenam_20260322_04121084_0629' on server '' is not currently available. Please retry the connection later. If the problem persists, contact customer support, and provide them the session tracing ID of '[Redacted-Json]'.",
"Title": "Error"
}
}

========================================

Regards,

Vivek

Categories:

Microsoft Dataverse with Power Apps

I have the same question (0)

All responses (7)

Answers (0)

Suggested answer

SebS 4,803 Super User 2026 Season 1 on at

Like (1)

Report
Copy link

Link copied!

Looks like a Dataverse environment issue rather than the app.
I’d ask your admin to check environment health in the Power Platform Admin Centre and confirm Dataverse status and permissions.
Since you’re getting a database error, Dataverse is already provisioned, so it’s likely a backend availability issue.

✅ Did this answer your question?
If yes, please click Accept as solution so others can find it easily.

❤️ If the reply helped in another way, please select Yes under “Was this reply helpful?” or give it a Like.

💬 If you still need support or the issue persists, reply here and @mention me so I can help further.

Was this reply helpful? Yes No
Suggested answer

11manish 853 on at

Like (0)

Report
Copy link

Link copied!
The error indicates a temporary database unavailability in Microsoft Dataverse

This is a temporary outage, so avoid making changes

It is a platform/backend issue, not related to your code, app, or permissions

What to do

Wait a few minutes and retry (usually resolves automatically)

Check environment and service health

If the issue persists, raise a Microsoft support ticket with the session ID

Was this reply helpful? Yes No
Sunil Kumar Pashikanti 1,353 Moderator on at

Like (0)

Report
Copy link

Link copied!

Hi @CU07101247-1,

This is not an app issue.
The error 0x80048564 – Database is currently unavailable means the Dataverse database for that trial environment is disabled or suspended (commonly due to trial expiration or backend issues). I would also recommend to check the Dataverse status as suggested by @SebS.

Ask your admin to check Power Platform Admin Center --> Environments --> [affected env] and confirm:
Environment status is Enabled
Dataverse = Active
Trial has not expired or been suspended

Since the default environment works, this confirms an environment‑level Dataverse issue, not an app problem. If Dataverse shows disabled/unavailable, there is no client-side fix. only Microsoft Support can re‑enable the database.

Fastest workaround: create a new environment and import your solution.

Related to this: The database you are attempting to access is currently disabled

What You CAN Do
Create a NEW environment

Create a fresh trial or developer environment
Re‑import solutions from backup/export
This is the most reliable workaround for demos

Was this reply helpful? Yes No
CU07101247-1 9 on at

Like (0)

Report
Copy link

Link copied!

Really thanks SebS for the quick response. I am still waiting for the resolution since yesterday.

How to resolve this issue? Its trial account and I am the admin . Could you please suggest or guide me on this then it would me much appreciated.

Regards,

Vivek

Was this reply helpful? Yes No
SebS 4,803 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

If it take more than 24 hours to resolve something can be wrong and you will need to send support ticket but just in case check service health

Or you can check here your Enviropment need to say status Ready

Was this reply helpful? Yes No
CU07101247-1 9 on at

Like (1)

Report
Copy link

Link copied!

Hi SebS,

Thanks for the suggestion. Have checked the detail highlighted. Its reflecting fine for me. Service request has already been logged with Microsoft.

Was this reply helpful? Yes No
Suggested answer

SebS 4,803 Super User 2026 Season 1 on at

Like (1)

Report
Copy link

Link copied!

There are two reasons other that Service disturbtion what can lead to this error 1. You do not have System Administrator role for some reason. 2. Somehow you run out of Dataversecapacity and processes are stop Dataverse becoming ready but Read only and this type of error are common.

So checkyou Storage on this instand of Datavers

Was this reply helpful? Yes No