Answered

Unable to connect to Excel for Business: Error message "Graph Access Token Not Found"

(0) Share

Report

Posted on by Aida_H

Before importing a flow, I was trying to add a new data connection to connect to Excel for Business, after account verification, took a while at "Adding connection.." page. After 10mins or so received error message "Graph access token not found". Anyone have faced the same issue and know how to overcome it?

errorToken

Thanks!

Categories:

Using connectors

I have the same question (0)

All responses (4)

Answers (1)

Sort by

Jcook 7,783 Most Valuable Professional on at

Like
a
(0)

Report
Copy link

Link copied!

Hello,

Can you try a different browser?

Was this reply helpful? Yes No
Verified answer

v-litu-msft Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!
Hi @Aida_H,

Please refer to these methods to figure it:

Log out the account, then log in;

Create a Flow, then create the Excel connection in the Flow;

Try to clear the cache of browser;

Try different browsers, Chrome or last version of Microsoft Edge.

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Was this reply helpful? Yes No
Aida_H 4 on at

Like
a
(0)

Report
Copy link

Link copied!

This works -> 2. Create a Flow, then create the Excel connection in the Flow;

Thanks!!

Was this reply helpful? Yes No
Community Power Pla... Microsoft Employee on at

Like
a
(1)

Report
Copy link

Link copied!

Hi

I am getting this error in a flow that has previously been working with a connector that works fine for other flows.

Any ideas please?

Thanks

Mark

Was this reply helpful? Yes No