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Copilot Studio
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Teams Bot question

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Posted on by 4

Hello Everyone,

 

Is it possible to make the teams chat bot to reach out a list to predefined users and initiate a conversation instead a user reaching out to it and trigger a conversation? Is a flow required for this? 

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  • CU22081450-0 Profile Picture
    Most Valuable Professional on at

    Hi @Yuv2 ,

     

    Today, unfortunately, it's not possible yet.

    Raise your idea here: https://aka.ms/pva/community/ideas

     

    If you send a message to the user by the system, you can use Scheduled cloud flows (Power Automate) + Adaptive Cards + Microsoft teams.

    Feel free to send me a message if you have any questions about this integration.

  • Yuv2 Profile Picture
    4 on at

    Thanks I am new to the bot world, I will definitely raise my idea.

     

    However, is there an alternative approach to reach to a varying group of individuals as a reminder service every week by triggering the bot from my teams chat?

  • Verified answer
    micchow Profile Picture
    Microsoft Employee on at

    @Yuv2  depending on the scenario, the work around may work for you:
    1. Create a Power Automate workflow that sends a message to user in Teams via Flow bot regularly

    2. The Flow bot will send a card and one of the button on the card can be 'chat with bot to get more info'.  The button essentially is a link to install the PVA bot.  (you can get the bot link from PVA's Configure -> Channel -> Microsoft Teams -> Copy link)

    3. This way end user receive the card can click on the button which will prompt them to chat with the bot for more info.

     

  • Yuv2 Profile Picture
    4 on at

    thanks, any reference links that I could help?

  • Jcook Profile Picture
    7,783 Most Valuable Professional on at

    Hello @Yuv2 

     

    As this is a workaround. There won’t be any documentation on this.

     

    What part did you need help with? Which part of @micchow ‘s solution did you need help with?

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