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Power Platform Community / Forums / Copilot Studio / Send failed, retry err...
Copilot Studio
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Send failed, retry error in SharePoint channel

(1) ShareShare
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Posted on by AK-16030901-0 Microsoft Employee

Description: Connectivity issue occurs when the Copilot Studio agent is published on the SharePoint channel. I am getting a 'send failed, retry' error within the SharePoint channel interface, and it happens for all users.

 

CX Ask: CX is having 64000 files in knowledge source as a SharePoint files in Agent .

 

  • CX asking that is there any max limit to add in SharePoint filed in knowledge.

 

  • If this is expected behavior(error: send failed , retry), what would be the specific limit we have from service perspectives?      come back the specific limitation, can we suggest them to update their document?

 

  • Is there any related document form Microsoft for the limit in SharePoint knowledge source

Categories:
Copilot Studio pre-built agents/templates
Calling actions from Copilot Studio
I have the same question (0)
  • Verified answer
    Haque Profile Picture
    Haque 3,653 on at
    Hi @AK-16030901-0
     
    Already question raised here, if you get any clue. To me seems like limit issue, I would suggest narrow down the knowledge files e.g 200 to 500 and then go incrementally.
     
    Here is what MS says about knowledge limit in SP.
     
    I am sure some clues I tried to give. If these clues help to resolve the issue brought you by here, please don't forget to check the box Does this answer your question? At the same time, I am pretty sure you have liked the response!

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