Win Automation Grayed Out

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Posted on by sanzu31

Hi All,

Win automation Console installed and logged in, It's grayed out unable to do anything.

Many Thanks,

Sanjay

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Building flows

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Rohit Sharma354 Microsoft Employee on at

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Hello,

Please check the version of WinAutomation and ensure that you have 9.2.1 installed.

Link to download the latest version: https://go.microsoft.com/fwlink/?linkid=2133567

Additionally, please clarify and provide screenshots where does it show greyed out.

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sanzu31 8 on at

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Rohit Sharma354 Microsoft Employee on at

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Hello,

In case WinAutomation Console is grayed out, there is a high chance that the WinAutomation license has been unassigned/de-registered from the Machine ID. For more details, please refer to the forum below:

https://support.softomotive.com/support/solutions/folders/35000202991#:~:text=In%20case%20WinAutomation%20Console%20is,the%20Machine%20ID.%20...&text=WinAutomation%20can%20be%20uninstalled%20with,option%20%22Uninstall%22%20...

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sanzu31 8 on at

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Hi,
I don't see any licenses in User area, i am trying to use through trial version.

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ABrudaglio 5 on at

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Hi there,
I believe I'm experiencing the same problem.
Installed version is 9.2.1.5758, tested both with a trial license and with "Power Automate per user with attended RPA plan" applied.
In the "Account" tab of the "Options" sections I see "username@domain.com". I've chosen PowerAutomate licensing during installation, of course.
Already tried to uninstall, reinstall, use the fixes in Softomotive "Support Tips" page, deleting GlobalSettings.dat file and all "WinAutomation" folders.

Please advise!
Thanks
AB

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ToxicHustle 4 on at

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I'm having the same exact issue grayed out with username@domain.com as the "Microsoft Account"

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erea 39 on at

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anyone ever figure this out? I am having the same exact issue with a paid unattended RPA license.

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wbaquero 2 on at

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Hello everyone, I have the same problem on my laptop with windows 7 SP1. I tried installing it on a windows 10 laptop and it worked. But according to the system requirements in windows 7 it should work.

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fastvia 20 on at

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After Microsoft added two-factor authentication login, after login the screen stay grayed out.

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Suraavali 2 on at

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How to resolve this issue

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