Power Platform Community Forum Thread Details

Hello ,

We are using on premises gateway. It takes time to load the home page of the App. There is no any data load on the home page.

PowerApps loading after 40 to 45 min.

Below are the logs.

GatewayPipelineErrorCode=DM_GWPipeline_Gateway_MashupDataAccessError
GatewayVersion=
Reason=
[1]Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.GatewayPipelineWrapperException: Substituted: MashupValueException:Microsoft.Data.Mashup.MashupValueException (0x80004005): Microsoft SQL: Connection Timeout Expired. The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement. This could be because the pre-login handshake failed or the server was unable to respond back in time. The duration spent while attempting to connect to this server was - [Pre-Login] initialization=38526; handshake=116;

Thank you !
Prajyot M

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