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Copilot BOT stopped working on PVA web version suddenly

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Posted on by GeeteshSakalkar Microsoft Employee

I developed copilot bot in web version of Power virtual agent. supporting Teams publishing. I was able to develop and test the bot for nearly a month now. But the bot has suddenly stopped responding while development and testing.

Any help is greatly appreciated. Please provide asap.

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nesrivastava Microsoft Employee on at

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@GeeteshSakalkar,
Did you test everywhere such as test panel, or Teams web? If you have tried all these and didn't work, it seems like an issue, please open a support request so this can be investigated in more details?
Get Help + Support in Power Platform - Power Platform | Microsoft Learn

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GeeteshSakalkar Microsoft Employee on at

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@nesrivastava
Thanks for reply.

I tested my bot with Copilot studio test option availability. It was working for few days without any issue but suddenly it has stopped working after few development changes. The earlier published version on teams is still working without any issues. I created a new bot just replication of non-working version and able to test it within copilot studio. Not sure about the issue with first one. I will raise support ticket meanwhile.

Further help is appreciated.

Regards,
Geetesh.

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