Copilot Studio

Adding SharePoint knowledge folder

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Posted on by YJ-02010636-0

When I add SharePoint knowledge (a SharePoint url to a folder), it always comes out as "Files" instead of "SharePoint".

How to make sure it is added as "SharePoint" knowledge not "Files"?

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MS.Ragavendar 7,431 Super User 2026 Season 1 on at

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@YJ-02010636-0,

Basis on my understanding, We cannot force a SharePoint folder URL to appear as SharePoint knowledge. If you add a SharePoint folder or document library path, Copilot Studio will always normalize it and show it as Files. This is by design.

For more Information :

Add SharePoint as a knowledge source

Unstructured data as a knowledge source

✅If this helped, please Accept as Solution to help others ❤️ A Like is appreciated 🏷️ Tag @MS.Ragavendar for follow-ups.

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Haque 3,653 on at

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Hi @YJ-02010636-0,

Probably, when we add a SharePoint folder URL, Copilot Studio treats it as a document source and labels it “Files.” To make sure it shows up as “SharePoint” knowledge, we need to connect at the site level, not the folder level.

Let's follow the steps to make sure we can Add as “SharePoint” Knowledge

Choose “Add knowledge source” → SharePoint : Please don’t paste a folder URL into the “Files” option.

Provide the SharePoint Site URL: https://contoso.sharepoint.com/sites/FinanceDept [please make sure you are giving your SP site url]. This ensures the system recognizes it as a SharePoint site.

Scope the ingestion: Once the site is connected, you can configure ingestion to target a specific document library or folder inside that site. Even though you’re narrowing to a folder, the source will still be tagged as “SharePoint.”

Verify in Knowledge Sources list: It should now appear under SharePoint. If you see “Files,” it means the connection was made at the folder/file level instead of the site level.

References: Add SharePoint as a knowledge source. SharePoint Lists as Knowledge in Microsoft Copilot Studio | Tutorial

I am sure some clues I tried to give. If these clues help to resolve the issue brought you by here, please don't forget to check the box Does this answer your question? At the same time, I am pretty sure you have liked the response!

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Valantis 6,735 on at

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Hi @YJ-02010636-0,

not sure if i understood correct but here is the link that might help you fix the issue if it is similar to what you facing.

https://community.powerplatform.com/forums/thread/details/?threadid=fa5819c5-efdf-f011-8544-000d3a1517b4

Best regards,

Valantis

✅ If this helped solve your issue, please Accept as Solution so others can find it quickly.

❤️ If it didn’t fully solve it but was still useful, please click “Yes” on “Was this reply helpful?” or leave a Like :).

🏷️ For follow-ups @Valantis.

📝 https://valantisond365.com/

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DP_Prabh 381 on at

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Hi @YJ-02010636-0,

Adding a SharePoint folder URL is always ingested as “Files” — this is expected. I think, we can’t force it to appear as “SharePoint”. It becomes a static indexed file source.

Suggestion: Use Power Automate to fetch SharePoint files dynamically instead of relying on knowledge because it doesn't work sometimes and automate is better approach.

I hope this works for you!

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David_MA 14,956 Super User 2026 Season 1 on at

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To add it as SharePoint knowledge, you need to add the folder by clicking on the SharePoint source circled below:

It will then show as SharePoint knowledge:

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Haque 3,653 on at

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Hi @YJ-02010636-0,

I was just following up on this issue, is this resovled or still you are facing the same?

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