web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Welcome to the Power Platform Communities
News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Copilot Studio / One Agent failed to lo...
Copilot Studio
Suggested Answer

One Agent failed to load in Copilot studio

(0) ShareShare
ReportReport
Posted on by QX-25020908-0 Microsoft Employee
One Agent failed to load in Copilot Studio, while other agents in same environment works.
 
Here is the error:
 
There was an error loading your agent.
Session Id: 8bed5f50-1227-11f1-ae6d-7fb27e5453f0
Failed to execute 'delete' on 'IDBObjectStore': No key or key range specified.
OpenAgentloadingError.png
Categories:
Copilot Studio pre-built agents/templates
I have the same question (0)
  • Suggested answer
    QX-25020908-0 Profile Picture
    QX-25020908-0 Microsoft Employee on at
    in F12 debug tool, I can see dlpstatus 500 error:
    • Bot/Agent ID (0b25ccc0-dab3-f011-bbd3-000d3a3b9efb )


      • …/dlpstatus returning 500

      • …/sharepointsiteconfiguration returning 405he failing endpoints + timestamps:


        •  

    • Export a HAR file (Network tab → “Preserve log” → reload → export)

    • Screenshot of Console + Network errors

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Copilot Studio

#1
Valantis Profile Picture

Valantis 277

#2
11manish Profile Picture

11manish 206

#3
sannavajjala87 Profile Picture

sannavajjala87 156 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Announcing the "Microsoft Copilot Studio ❤️ MCP" lab
Block PII/PCI in Copilot Studio agent user prompt

Product updates

Microsoft Power Platform Community release plans