Multi-language support in Copilot Studio

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Posted on by KW-18110402-0

I would like to ask if I only have English documents, but I would like the chatbot to support both English and Chinese, is it possible for Copilot Studio to translate all question into English before Generative Answer node if I don't want to use prompt action.

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stephanie.cronin-msft Community Manager on at

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If the user asks a question in Chinese, the agent can answer in Chinese (even if your documents are in English).

Here is a Microsoft Learn resource on this topic: Configure and create multilingual agents - Microsoft Copilot Studio | Microsoft Learn

The prompt action is needed if Dynamic language switching is required mid-conversation (Set up an agent for dynamic language switching). So if you want the agent to detect the language the user is speaking in and be able to change languages throughout the conversation, you would need to use the prompt action.

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KW-18110402-0 28 on at

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does that mean I need to reset to end the current conversation in order for the chatbot to answer in a different language?

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Valantis 2,535 on at

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Hi

Yes, you can totally do this without building any translation step.

Copilot Studio's Generative answers already handles this automatically - it's called "language-agnostic querying." So your chatbot can receive questions in Chinese and pull answers from your English documents without any extra work from you.

Just go to Settings → Languages and enable Chinese (Simplified). That's it - no prompt actions or translation logic needed.

The system will understand Chinese questions and match them against your English knowledge base on its own.

Publish and reset convo should help.

Hope this helps!

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Valantis 2,535 on at

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Hi @KW-18110402-0,

Just wanted to check in and see if everything is working now. If you still need any help, feel free to let me know.

Also, if the issue is resolved, it would be great if you could mark the answer as solved so others with the same question can find it easily.

Thanks and have a great day!

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