Hi All,
I created an expenses process for my company with power automate. Basic flow is they submit a form, info gets parsed and sent to manager via a "Send email with options". Spreadsheet gets updated based on response.
Unfortunately, there is a problem with the email with options, which is that it will respond without anyone interacting with the buttons or the email.
It seems to happen sporadically, so I am unable to find a way to replicate or test this, so it was impossible to find a cause via Microsoft support. Fortunately there is a way i can tell when a request has been responded to in this way:
Body of "Send email with options" from auto-response:
Body of "Send email with options" from normal response:
Because of this, I can ask them to resubmit but i'd like to eliminate it. Im a bit limited as its live now. Out of 480 expenses submitted, its happened ~20 times.
Im planning to release something else that will also use this approach, so I'd like to get this issue ironed out if possible. I cant use approvals because of NHS
shenanigans.
Any advice would be appreciated :)