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Unable to connect/login with Office 365 Germany account

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Posted on by floeH

Our company uses the german office 365 cloud. It seems to be impossible to use the email account by the cloud to login into flow. Also when trying to register by this email address a error appears "An error ocurred, please try again.".

Is it possible to use Flow with the german office 365 cloud? Didn't found any information regarding that topic.

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v-micsh-msft Microsoft Employee on at

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Hi @floeH,

Would you please share information about your german Office 365 license type, Enterprise E3, Enterprise E5 or the others?

I just created a Office 365 Enterprise E3 free trial, then use this account to sign in Microsoft Flow, works from my side.

If you are using Office 365 Enterprise E3 or E5, then please sign in directly, there is no need to register with that account, you already have the Microsoft Flow license.

What you may need to check is whether the Microsoft Flow license is allowed under Office 365 Admin center for the account you are working with.

Adding some articles for your reference:

Sign up and sign in for Microsoft Flow

Microsoft Flow plan

If you have any further questions, please post back.

Regards

Michael

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floeH 6 on at

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Hi Michael,

Thanks a lot for your reply. I'm not sure if you really tried the german cloud version (https://products.office.com/de-de/office-365-deutschland/compare-plans-pricing), cause it is not linked to microsoft.com. It is independent from other Office 365 instances (lives under microsoft.de/office.de). That's why I'm asking. When I'm using the international cloud Microsoft Flow works like a charm.

I'm using "Office 365 Business Premium – DE" and I don't have this license as a option in my user settings.
Only: Office Online, Office 365 Business, Exchange Online (Plan 1), Skype for Business Online (Plan 2), SharePoint Online (Plan 1)

Hope that helps a little bit.

Best regards
Florian

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Fausti 11 on at

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Hello floeH,

that is right, Flow is currently not accessible throuout the german cloud.
See this:
https://technet.microsoft.com/en-us/library/mt793278.aspx?f=255&MSPPError=-2147217396

There are other sources with small hints about this limitation.
e.g.
https://azure.microsoft.com/de-de/regions/services/ (Logic-Apps not available)

Greeting

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anhthuch4ng Microsoft Employee on at

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Awesome insight @Fausti! Glad to have you join the discussion.

@floeH if you find the response @Fausti suggested satisfactory as a solution, please go ahead and mark this thread as "Solved". 🙂

Cheers,

-AT

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