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Power Platform Community / Forums / Copilot Studio / Agent Refuse To Render...
Copilot Studio
Suggested Answer

Agent Refuse To Render Adaptive Card In Teams

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Posted on by
Hello everyone,
 
I designed a chatbot in Copilot Studio and using an adaptive card in it. In teams, agent doesn' t show the adaptive card. It says your environment cant render adaptive card. When i say "show it anyway" it shows and teams can render it too. Do you know how to handle with this?
 
User will select a value in 11 choieses. Is there any other more effective way for that?
 
 
 
And about topic, trigger type "Agent chooses".
 
And adaptive card json;
 
{
  type: "AdaptiveCard",
  '$schema': "https://adaptivecards.io/schemas/adaptive-card.json",
  version: "1.5",
  body: [
    {
      type: "TextBlock",
      text: "Disiplin soruşturmasının sebebi nedir?",
      wrap: true,
      weight: "Bolder",
      size: "Medium"
    },
    {
      type: "Input.ChoiceSet",
      id: "disiplinVar",
      isRequired: true,
      label: "Disiplin Sebebi",
      errorMessage: "Lütfen bir seçim yapınız.",
      placeholder: "Seçiniz...",
      style: "compact",
      choices: [
        { title: "Alkol veya Uyuşturucu", value: "alkolVeUyusturucu" },
        { title: "Devamsızlık", value: "devamsizlik" },
        { title: "Geç Kalma", value: "gecKalma" },
        { title: "Görev Başında Uyuma", value: "gorevBasindaUyuma" },
        { title: "Kılık Kıyafet", value: "kilikKiyafet" },
        { title: "Maddi Zarar", value: "maddiZarar" },
        { title: "Mola Aşımı", value: "molaAsimi" },
        { title: "Sataşma", value: "satasma" },
        { title: "Sigara", value: "sigara" },
        { title: "Sağlık Raporu Alma", value: "saglikRaporu" },
        { title: "Usulsüz Kapama", value: "usulsuzKapama" }
      ]
    }
  ],
  actions: [
    {
      type: "Action.Submit",
      title: "Gönder",
      id: "btnGonder",
      data: {
        actionId: "disiplinFormuGonder"
      }
    },
    {
      type: "Action.Submit",
      title: "Vazgeç",
      id: "btnVazgec",
       associatedInputs: "none",
      data: {
        actionId: "vazgec",
        disiplinVar: "vazgec"
      }
    }
  ]
}
I have the same question (0)
  • Suggested answer
    frago Profile Picture
    226 on at
     

    Copilot Studio wrongly thinks Teams can’t render the Adaptive Card (especially with version 1.5), so it shows a warning. When you click “show anyway”, Teams actually renders it fine.

     

    Fix:


    • Change "version": "1.5""1.4"

    • Remove label, isRequired, errorMessage

    • Avoid “Agent chooses” trigger if possible


    •  
     

    Better option:

    Use built-in “Ask a question → Multiple choice” instead of Adaptive Card (more stable in Teams).

     
    ------------------------------------------------------------
    If this solved your issue, please mark it as ✅ Accepted Answer.
    If it helped, feel free to give it a 🩷 Like!
     
    Best regards,
    Piotr
     
     

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