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Copilot Studio
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unable to edit a bot

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Posted on by 4
hi,
i am able to login to copilot studio, select a particular environment.
however, i am not able to see a bot being built and used by a large set of work colleagues.
yet, if i enter the exact url of the bot and it's env in the address bar of the browser, i can see the bot, i can test it by asking questions and seeing it's reply.
but on all the tabs like tools, knowledge source etc, i am unable to see the config / make changes etc, it just says "start trial".
my client manager says he has provisioned the exact same licenses and access to me as to other people working on those bots.
so now i am wondering why am i not able to access the edit features on that bot?
can anyone help please?
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  • David_MA Profile Picture
    14,956 Super User 2026 Season 1 on at
    Have you asked the owner if they have given you permission to edit it? Once they do, it will generate a link that they can share with you to access it for editing:
    And of course, you will need the correct licensing and permissions in the environment where it has been created. If you are being prompted to start a trial license, it does not sound like you have the correct licensing.
  • HT-26061505-0 Profile Picture
    4 on at
    can you help me which type of license is needed?
     
    the owner said they have given me microsoft e5 license, is anything else needed specifically wrt copilot studio or it's features please?
  • Verified answer
    S-Venkadesh Profile Picture
    1,215 Super User 2026 Season 1 on at
    An Enterprise E5 license alone is not sufficient to use Copilot Studio. You will also need one of the following:
    1. A Copilot Studio prepaid Copilot Credits subscription
    2. A Copilot Studio Pay-as-you-go plan
    For more information, refer to: https://learn.microsoft.com/en-us/microsoft-copilot-studio/billing-licensing#get-access-to-copilot-studio

    Plus Editor access as described by @David_MA.

    I hope this information helps! If it does, please consider giving a 👍.
    Best regards,
    S-Venkadesh



     
  • HT-26061505-0 Profile Picture
    4 on at
    Thanks @S-Venkadesh, that helped. My client admin had given me m365 license instead of copilot license, they fixed that now and i am able to access.
     
    Thanks again for your help.
     
    Regards,
    Hemant

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