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Import/Export of Virtual Agent topics

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Posted on by gterrasi

I successfully exported and then imported a solution with a bot from my tenant to another one.

Now, in the new tenant where I imported the bot, I can't see all the topics that are present in the bot on my old tenant, I only see the default topics (goodbye, greeting, etc).

Is there something I am missing?

I need to export and import the whole solution, including the topics which, actually, are the most important aspect.

I already tried to import it both as a managed and an unmanaged solution.

thank you

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CU22081450-0 Most Valuable Professional on at

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Hi @gterrasi ,

Some notes that are very important:

You can't export managed solutions. When you create a solution, by default it will not be managed. If you change it to a managed solution you won't be able to export it, and will need to create a new solution.

If your bot has a large number of components (for example, more than 250 topics or more than 100 entities), export the bot using classic Power Apps portal instead.

You must have at least one bot already in the new or existing environments where you are importing to. This ensures you have the correct configuration in your environment when you import a bot.

Did you follow these notes from the documentation?

https://docs.microsoft.com/en-us/power-virtual-agents/authoring-export-import-bots

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gterrasi 9 on at

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Yes, I confirm I followed the documentation, but still... I can't see the topics. thank you

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gterrasi 9 on at

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Hi, please any news? thanks

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chass Microsoft Employee on at

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Hello,

As i can not reproduce this can we get you to create support ticket as to have an engineer

Support | Microsoft Power Virtual Agents

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